Volkswagen of North Tampa

The staff were very good listeners and certainly curious to me throughout the whole interview process. They seemed to enjoy providing an excellent service. to me throughout the whole interview process. They seemed to enjoy providing an excellent service. More

I am always happy after leaving this shop for maintenance or service. Mandy, my service advisor at Volkswagen of North Tampa recommended a fuel induction service my last visit. I agreed, let me tell you; the or service. Mandy, my service advisor at Volkswagen of North Tampa recommended a fuel induction service my last visit. I agreed, let me tell you; the engine runs a lot better. Smooth operation and quicker acceleration/response time after this was done. I was hesitant at first to get this done but honestly my 2023 VW Taos is more of a pleasure to drive after. She explained to me the benefits and how helpful it would be. Also, I’d like to note the service manager Kevin at this shop always shakes my hand and greets me by my last name sometime during my visit. It’s a small touch but I appreciate the hospitality. Everyone seems to work well together, front and back of the house. I’ve had a couple of things fixed or replaced under warranty. This is my first VW experience after switching from Ford. The service shop of North Tampa has made me a fan. I already like the styling of the Taos and its fuel efficiency. Hands down best experience at this Volkswagen shop, the lounge, the set up overall how it’s laid out. Coffee and water provided while waiting. Vending machines available if you want something extra like a soda or snack. The bathrooms are clean and well maintained. The back garage is well maintained and clean where the vehicles are worked on. I had something explained to me on my rear brakes by the Tech and service advisor so I’d feel confident on the work to be done. It was appreciated and felt they went above and beyond to help me. Also helped me get a Morgan Auto group credit card to help if I had an emergency repair. Mandy set it all up in the computer. So yes, 5 stars! They are doing something right at this shop. Thanks again! More

My service advisor Mandi is always great to work with. Great at her job and communication. Great at her job and communication. More

Amazing customer service! I lost my car due to the hurricane and left Volkswagen of North Tampa with a brand new car! Everything was seamless. Mo is a lovely salesman! I lost my car due to the hurricane and left Volkswagen of North Tampa with a brand new car! Everything was seamless. Mo is a lovely salesman! More

Great customer service and extremely helpful and personable. Highly recommended them for all your service needs. personable. Highly recommended them for all your service needs. More

Mandi my service writer is great. She is patient and listens to me and gets things done. She is patient and listens to me and gets things done. More

Great, great service. Always a pleasure to work with the staff, including Mandi. Highly recommend Always a pleasure to work with the staff, including Mandi. Highly recommend More

Everything worked out great. We were kept up to date on our repairs. Timeline and communication was as expected. We were kept up to date on our repairs. Timeline and communication was as expected. More

Everything was great. I do not have any complaints. Friendly staff and a very timely service I do not have any complaints. Friendly staff and a very timely service More

Dustin doing great customer service every time I go the BUT the problem not with the dealership or the advisor!!! The problem is with the vehicle VW is not reliable car it’s is 18 months old car and I had BUT the problem not with the dealership or the advisor!!! The problem is with the vehicle VW is not reliable car it’s is 18 months old car and I had many many issues last one is the speakers not working!!!! Imagine!!! More