Volkswagen of North Nashville
Madison, TN
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Excellent experience purchasing new VW We made several test drives and offers before settling on what we thought was a fair price for a new Golf Sportwagen. Tim Steed was very professio We made several test drives and offers before settling on what we thought was a fair price for a new Golf Sportwagen. Tim Steed was very professional at all times and never pressured us to do a deal. I was impressed that he showed us how long the car was on the lot because it was a remaining 2016 and had been in stock for a long time. I recommend asking for him if you go in. The F & I portion of the purchase was much better than I had anticipated. The manager explained all the options and the advantages of each but did not pressure us with any upsell tactics. When we declined an option he just moved on to the next one. More
Jetta sport ... Full of toys including navigation I love my car and I got a great deal. No hassles and they even helped me drop my car off at budget. Even has traffic alerts still more to figure out a I love my car and I got a great deal. No hassles and they even helped me drop my car off at budget. Even has traffic alerts still more to figure out all this car has to offer. Thanks Rob More
The worst that you can imagine I had been watching a car online for a couple of weeks. And within that time the price of the vehicle sixteen times. So when I called about it I didn' I had been watching a car online for a couple of weeks. And within that time the price of the vehicle sixteen times. So when I called about it I didn't get a salesman that I could talk to instead I got a idiot from a call center. So I asked her what price am I to pay because I have sixteen different prices. She said I guess the latest one. So by the time I drove there the price had changed again. Who does this kind of crazy, changing prices everyday. Then the sales manager up at the big desk was the rudest man that I've ever met. He would not honor the lower price that I had. And when I went back in he had left to take a smoke. More
Highly Recommend!!!!! I couldn't be happier with the deal Hallmark Volkswagen and Mitsubishi got me! They completely paid off my 2007 Altima and the $3500 negative equity I couldn't be happier with the deal Hallmark Volkswagen and Mitsubishi got me! They completely paid off my 2007 Altima and the $3500 negative equity I was in, got me in a brand new car with around the same payments, a 0% interest rate, and a 3 year warranty! They even lost money trying to go the extra mile for me. I am so so grateful for all the managers, Joey, and Bo! More
Our car buying experience could not have been more enjoyable. Hallmark accepted our offer over the phone, had the car washed and ready to drive when we arrived, and Cian was friendly and professional enjoyable. Hallmark accepted our offer over the phone, had the car washed and ready to drive when we arrived, and Cian was friendly and professional. After answering all of our questions about the car, the financing process was straightforward and everything was transparent. The sales manager and financing manager was very helpful. My wife and I have been in sales for many years and I have a degree in Marketing, and I would grade the process an A+ ! I would recommend the dealership and their staff to anyone looking to buy a vehicle. We got a great car, a great price, a great financing rate, great customer service, and it's close to home. What more could you ask for? More
I have been buying cars for 50 years from various dealers around town, and I can honestly say that Hallmark Volkswagen is the best dealership I've ever had experence with, both on the sales and service ends. around town, and I can honestly say that Hallmark Volkswagen is the best dealership I've ever had experence with, both on the sales and service ends. The people are friendly, helpful, and efficient, and will work with you in every way. This is my second Jetta from Hallmark, so I'm in my sixth year of dealing with them. I would highly recommend them. More
I had some details to work out as we purchased a used car. Details sometimes get lost when multiple people are involved, however, everything was completed timely and efficiently. Great people to work w car. Details sometimes get lost when multiple people are involved, however, everything was completed timely and efficiently. Great people to work with! More
I worked with Cian Rourke to purchase a new Beetle and I was extremely impressed. I've never worked with anyone on a car purchase that knew so much detail on so many cars. I gave him a list of the other car was extremely impressed. I've never worked with anyone on a car purchase that knew so much detail on so many cars. I gave him a list of the other cars that I was interested in - not VWs - and he was able to compare and contrast the Beetle to the other vehicles on my list. He didn't insult the other cars and just declare the Beetle the best; he went through the specifics of each of the cars. As I researched and drove other cars, I confirmed that he really knew his stuff. I was never pressured to buy a car on any of my trips to the dealership. In fact, when I told him what I wanted, he encouraged me to wait until we could find the perfect car. He then spent weeks looking for cars with the specs that I gave him. When I found a car at the Hallmark VW in Cool Springs (Cian is in Rivergate) that didn't meet my initial specs at all (suddenly wanted a convertible), I called Cian at 4:00 on a Friday afternoon. He immediately left Rivergate, drove to Cool Springs in rush hour traffic, then called me back at 6:30 to say that he had the car in Rivergate and it would be ready for me to drive at my convenience. I walked into the dealership the next day, drove the car, signed all of the paperwork, and drove out of there in my new Beetle in less than two hours. I didn't have to haggle, no pressure on any of the infamous add-ons - it was like I was in a parallel universe. I love my Beetle, but honestly, if Cian moves across the street to sell Hyundais, my next car will probably be a Hyundai. More
I bought a new Outlander from Hallmark!!! I love my new car and the people at the dealership who helped me. Samson Huy was the best person to be by your side through this process! He is fun, patient, knowl car and the people at the dealership who helped me. Samson Huy was the best person to be by your side through this process! He is fun, patient, knowledgeable, and takes his time to listen to you. It was a great experience buying from Hallmark!! More
I drove from Memphis to Nashville for this deal. Denise Niles was our "online" representative and Cian Rourke contacted me prior to our drive to Nashville to go over every step of the deal with me and ever Niles was our "online" representative and Cian Rourke contacted me prior to our drive to Nashville to go over every step of the deal with me and every feature of the car to make sure my trip was not wasted. After buying the car, Cian also went over everything with me, including how to set the clock, run the environmental controls and set the radio stations. I will be back to this place again, in spite of the long drive, because they know their stuff and their customer service is the best! They went beyond my expectations. More