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Volkswagen of Naples - Service Center

Naples, FL

4.4
86 Reviews

86 Reviews of Volkswagen of Naples - Service Center

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September 26, 2014

service I don`t know where you got all those good reviews, probably paid people for that! it`s my worst experience-worst dealer I ever had. I drive 60,000 mil More

by Jado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sergio, Jeff, Alex
June 26, 2014

Game in for service, bought a car We purchased a Beetle a year ago from Lux at VW of Naples. We brought it in for an oil change and after talking a while with Lux about other VW vehic More

by jvober
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2014 -

Volkswagen of Naples responded

Hello jvober, I'm glad to hear Lux was able to get you into a car that better suited your needs. Thank you for taking the time to share your experience with the DealerRater community. We'll look forward to continuing to earn your loyalty and trust. Enjoy that new Passat! Best Regards, Mark MacLaughlin Online Experience Manager Volkswagen of Naples

September 14, 2013

I was in for my 10,000 mile check up. The service people were very friendly and great service. While I was waiting for my car I talked to my salesman who is very nice too. He showed me the new convertible. More

by lillybelle2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lillian Soule Bodor, Joe Oliver, Ted Daly
Sep 24, 2013 -

Volkswagen of Naples responded

Hi lillybelle2, Wow! What a story! We are so happy that you had a great experience from start to finish and ee hope that you are enjoying your new convertible! We rely of referrals and word of mouth, so your willingness to recommend means a great deal to us! Please stop by whenever you are in the area to say hello! Warm regards, Shane Manville Business Development Assistant Volkswagen of Naples

December 31, 2012

I have been a Naples VW Service customer for some time and have always received blue ribbon service working with George. When my repair estimate exceeded what I was willing to put into my 2006 Beetle, Geo More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George in VW Service, Marty Ingesoulian, Chuck Whitley
Jan 03, 2013 -

Volkswagen of Naples responded

Dear Jane@jsboaz.com, First and foremost, thank you for being a loyal Volkswagen of Naples Service customer! Thank you for sharing your experience with Marty and Chuck. It is great to hear they worked together to meet your needs. We hope you will continue to return with any future sales or service needs you may have. Thank you for giving us the opportunity to earn your business again! Sincerely, Monica Forrestal Business Development Manager Volkswagen of Naples

June 26, 2012

Well, I went in to complain about a scuff to my front bumper on my wife's 08 V.W. Beetle...the next thing I knew, I was mezermirized by a 2012 used, black turbo beetle...I thought since I just bought mys More

by tkjeagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Ingesoulian
February 28, 2011

I had to have my car in for it's 20K service and a few other things and David Wright was amazing! He did what I ever I asked him to do, or not to do with my car with no argument. It was great Customer S More

by sue2ms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wright and Joe Silva
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