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Volkswagen of Naples - Service Center

Naples, FL

4.4
86 Reviews
Call Service Center (855) 563-2417

86 Reviews of Volkswagen of Naples - Service Center

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September 24, 2023

Tech service rep was knowledgeable checked us in fast and when service was complete we were checked out easily equally as fast. More

by LOFEVADERII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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Sep 26, 2023 -

Volkswagen of Naples responded

Thank you for trusting your vehicle to us for your service needs and for the 5 stars! We greatly appreciate your business!

September 23, 2023

Absolutely one of the worst experience I had I will never bring the car back to this place Andrew was an amazing person to work with Bit the dealership failed big tome More

by MARTINRB1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew nash
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September 22, 2023

I had a great experience. Wasn’t planning on changing cars but Ruben worked it out and I ended up a happy customer. More

by Zjaguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Glamyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Volkswagen of Naples responded

Thank you for your purchase and for your feedback! Ruben is awesome to work with. He is very customer focused and knows how to deliver both he car and the experience to his customers. Enjoy your new ride!

September 21, 2023

Excellent service and the people working at VW are so nice. Satisfied customer! Will renew lease More

by COLETTEBERINGER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Volkswagen of Naples responded

Thank you for trusting your car to us for your service needs! We greatly appreciate your business!

September 21, 2023

Great dealership. Always courteous, prompt and clean facilities. Very helpful and informative with the service they provide. More

by bernierealtor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mazzotta
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Sep 26, 2023 -

Volkswagen of Naples responded

Thank you Bernie for trusting your vehicle to us for your service needs. We greatly appreciate your business!

September 17, 2023

Work done correctly, promptly and courteously. Could not ask for more.Staff are very people friendly. More

by ticomoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Donotknowlastname
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Sep 26, 2023 -

Volkswagen of Naples responded

Thank you for your review and for the 5 stars! We greatly appreciate your business!

September 17, 2023

Cal and Sebastian were very helpful with taking care of my car, and let me know what further work I’m needed with my car. More

by TCLAP816
Recommend Dealer
Yes
Employees Worked With
Ruben Glamyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cal and Sebastian
Report | Print
Sep 26, 2023 -

Volkswagen of Naples responded

Thank you for taking the time to send in a review. Cal and Sebastian are very helpful and will try their hardest for their customers. We greatly appreciate your business!

September 17, 2023

Everyone was so very nice. I had no appointment but they took me right away. More

by lmh0890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cal
Report | Print
Sep 26, 2023 -

Volkswagen of Naples responded

Thank you for trusting your vehicle to us for your service needs! We try our hardest to accommodate our customers schedules.

September 16, 2023

Always a pleasant experience going in for service at this dealership. Friendly staff and very efficient getting service completed. More

by SHERYLJCHAMBERLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Volkswagen of Naples responded

Thank you for your kind words and for the 5 stars! We try our hardest to earn your business every time you visit our dealership.

September 16, 2023

Excellent service Allysa great. Took. Are of my problem quickly and efficiently . Quick and efficient More

by Jfeld43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Volkswagen of Naples responded

Thank you for your review. We try to get you back on the road as quickly as possible.

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