Volkswagen of Naples
Naples, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,482 reviews
This is our fourth new VW. Don Wagner was great to work with along with being up on all the new product knowledge for the 2011 Jetta SEL. We drove other models including the CC, Audi and the small SUV bu with along with being up on all the new product knowledge for the 2011 Jetta SEL. We drove other models including the CC, Audi and the small SUV but felt this was the best fit for our needs. I would highly recommend Don Wagner. More
I was referred as a friend of another local dealer and was treated with the up most respect. I was shown multiple options, buy vs. lease to meet my budget requirements and never felt I was being pushed or was treated with the up most respect. I was shown multiple options, buy vs. lease to meet my budget requirements and never felt I was being pushed or lead into something I did not want. As my last car was purchased from the Volkswagon of Ft. Myers, I would rate my current experience with Volkswagon of Naples superior in service and quality. Thank you to both Joel and John for getting me into the car of my dreams! Thank you! Ashleigh Evans More
Great salesman and support staff. Very pleasant experience. Everyone was very helpful and professional. Gave us the best finance rate available. They detailed the car while we waited. Supplied experience. Everyone was very helpful and professional. Gave us the best finance rate available. They detailed the car while we waited. Supplied us with coffee, water, etc. Salesman & staff were very friendly. More
I have given the rating that I have because leasing my new car through Audi of Naples was awesome. Jean Werner was so professional and so knowledgeable about the Q5 that it sold my husband and I right awa new car through Audi of Naples was awesome. Jean Werner was so professional and so knowledgeable about the Q5 that it sold my husband and I right away. The entire transaction was smooth and they have followed up with us a couple of times since the purchase. Great experience overall! More
After picking up my 2011 VW CC recently; I am completely impressed with the level of service that I received from Don Wagner as well as the rest of the team at VW of Naples. Living in Fort Myers I visited impressed with the level of service that I received from Don Wagner as well as the rest of the team at VW of Naples. Living in Fort Myers I visited several local VW stores and I chose to work with VW of Naples because of the stellar service provided. The personal service is top notch and I recommend to anyone interested in a new or used vehicle to visit Don as he will treat you well throughout the process and beyond. More
We were in the market to buy a car that seats 7 passengers (having 4 children), so our choices are somewhat limited. We went to Audi of Naples to look at the Q7. After we left the dealership for passengers (having 4 children), so our choices are somewhat limited. We went to Audi of Naples to look at the Q7. After we left the dealership for the first time I was sure I wanted to buy a car from Jean, she was a fabulous salesperson. She took the time with you and made you feel comfortable with the car and the dealership. After checking out more than 5 other options for our 7 passenger vehicle we decided to go back and buy an Audi from Jean. She is a true gem! More
Great experience with VW of Naples!!!! Would recommend 5***** Sales people were very friendly, I never thought buying a vehicle would be such a fast and fun experience. Even after the purchase, the custom 5***** Sales people were very friendly, I never thought buying a vehicle would be such a fast and fun experience. Even after the purchase, the customer service I have received has been fast and effective! I love my pre-loved vw! More
Ourexperience was very pleasant. Mr. Silva and his staff were accomodating, welcoming, and friendly. I was happy withthe selection and would definitely come back for a future purchase. I recommend this deal were accomodating, welcoming, and friendly. I was happy withthe selection and would definitely come back for a future purchase. I recommend this dealer wihtout reservations. The Ft. Myers dealers have much to learn! More
although i knew exactly what i wanted, chris helped with all the paper work, showed me the options that were available to meand guided me through the financial aspect of my purchase. this and the rest of m all the paper work, showed me the options that were available to meand guided me through the financial aspect of my purchase. this and the rest of my experience provided me the confidence and security to know that i had picked the right dealership. More
Sales staff was exceptional. Very friendly and knowledgeable. Service department staff are also very friendly. Have had some minor issues in the past with service department technicians. That w knowledgeable. Service department staff are also very friendly. Have had some minor issues in the past with service department technicians. That was several years ago when I had a different VW. I don't think those people are there now. This is not a dealership that makes you feel pressured and I really appreciate that. More