Volkswagen of Naples

Mike was absolutely wonderful! He answered every question I had. I had met a different sales person earlier that day at a different dealership who was a complete shmok. Mike made me feel like I could trust h I had. I had met a different sales person earlier that day at a different dealership who was a complete shmok. Mike made me feel like I could trust him and I ended up making a great purchase. Thank you Mike! :) More

Best Car buyng experience i have had. Kyle is trully a remarcable person and an honest salesman. I am the most difficult buyer you can find but he managed to serve my needs the best way possible and took remarcable person and an honest salesman. I am the most difficult buyer you can find but he managed to serve my needs the best way possible and took his time at letting me choose instead of pushing me into buying a car i didnt want. I bought two cars from him and i would by again from him. Also the dealership treated me great. Thank you Kyle and thank you Naples VW. More

Marty Ingesoulian is knowledgable, articulate, and honest. I highly recommend working with Marty as he is focused upon serving and taking care of clients in the very best way possible. He is diligent honest. I highly recommend working with Marty as he is focused upon serving and taking care of clients in the very best way possible. He is diligent in answering all questions quickly, effectively and efficiently. Thank you! More

It was a pleasure to walk into VW of Naples. I had known Blair White for a couple of years and was just "looking around" for a newer car. Blair welcomed me with a wonderful welcome and indicated the dealers Blair White for a couple of years and was just "looking around" for a newer car. Blair welcomed me with a wonderful welcome and indicated the dealership was there for me. There was never any pressure to buy a car and it was stated if I were to come back the next day and was not completely satisfied with the purchase, the deal would be off. It's nice to go to a car dealer who has that kind of attitude and such an attitude was partially why I decided to buy from Blair. Blair introduced me to Marty who showed me a number of cars and took all the time necessary for my wife and I to have the right feeling in what we would buy. I was very impressed with Marty and his presentation of self. He always smiled, but never was overbearing in any way. I tend to shy away from car dealers who apply pressure or give the appearance of wanting to "close a deal." This never came across from Marty. Marty took a great deal of time to show us the features of the car we purchased which was the "right car" for our needs. There were seveal things I noted about the dealership: (1) Everything was immaculately clean, (2) Every salesperson or staff member greeted my wife and me with a smile and offer to be of assistance if needed, (3) Water or a softdrink was offered, (4) There was simply a demeanor of warmth and welcome apparent throughout the showroom and office complex, (5) The day following our purchase, Blair called me to thank me for choosing their dealership in buying a new car. I have never had a manager make a personal call to express gratitude. I thought this was quite exceptional. More

Marty was very helpful and knowledgeable about the VW cars. The rest of the staff was very nice and professional as well. A good overall experience. cars. The rest of the staff was very nice and professional as well. A good overall experience. More

I live in Southeast Florida. In the tri-county region we have plenty of VW dealerships - I know because I either visited or communicated with almost all of them. Nonetheless, I drove four hours (round trip have plenty of VW dealerships - I know because I either visited or communicated with almost all of them. Nonetheless, I drove four hours (round trip) out of my way to pick up my new GTI because the experience of dealing with David Faulkner was worth it. I negotiated the deal, including my trade-in vehicle, in 40 minutes on the phone. I had gotten an appraisal from a large chain used car dealership on the east coast that was a little bit higher that what I had negotiated over the phone. The folks at Naples VW came up to nearly match the appraisal (such that I actually came out ahead when taking the sales tax savings into consideration), even though I told them that I would be buying the car from them regardless of whether they or not they took my trade. They had no reason to want my trade-in, as it's the kind of vehicle they would send directly to auction or to a wholesaler, but they did it to save me the trouble of driving my old vehicle back across the state. I was amazed at that. They also beat what I thought was an unbeatable interest rate on financing I had obtained on my own. Bottom line: I've bought numerous cars over the years and this was, without a doubt, the best car buying experience I've ever had. David, Blair White and even the finance manager were all terrific (I've never had nice things to say about the finance managers at other dealerships). If possible I will be taking my car back to VW of Naples for scheduled service, in spite of the lengthy drive to and from the dealership. And I love the car! More

Second VW purchased from Naples VW... Primary reason(s) Second VW purchased from Naples VW... Primary reason(s) for returning to this dealership: 1. Sales Associate Ned Wall. I dealt with Ned on the fi Second VW purchased from Naples VW... Primary reason(s) for returning to this dealership: 1. Sales Associate Ned Wall. I dealt with Ned on the first purchase and was very impressed with him. 2. Have had one 10,000 mile service and a recall service. Top notch treatment by all concerned More

Kyle did a great job with me. His professionalism was excellent in that he was more interested in finding out what I wanted rather than trying to sell me what he wanted. Kyle is a straightforward sales excellent in that he was more interested in finding out what I wanted rather than trying to sell me what he wanted. Kyle is a straightforward sales representative when discussing numbers. I didn't feel there were any number-gymnastics going on like people often stereotype car sales persons of doing. Everyone at the Dealership were friendly and outgoing without being "pushy." Overall it was a GREAT experience. I live 3 hours away, and will probably drive the distance for my service as they have already gained some trust. More

Great car...great service. Marty was very helpful and throrough with the review of the car. Dealership was very helpful in providing the car that I wanted. Finance manager was very pleasant to work wit throrough with the review of the car. Dealership was very helpful in providing the car that I wanted. Finance manager was very pleasant to work with. More

After looking around for quite a while, I narrowed my search to an Audi at VW of Naples. I had quite a few reservations about buying a car from 400 miles away and having it shipped to me. However, with search to an Audi at VW of Naples. I had quite a few reservations about buying a car from 400 miles away and having it shipped to me. However, with all of the information and help from Joe Silva, my negotiation and purchase went off without a hitch. I also had a great experience on the finance side with Ted Daly. The combination of these two, with thier professionalism, enthusiasm, and the attention given to answer all of my questions, the entire purchase experience went flawlessly. I would highly recommend VW of Naples for anyone looking to purchase a new or certified pre-owned automobile. Sure you can save a couple grand buying from a private seller or from a low-market dealer... but from my experience, you cannot put a price on great service and customer satisfaction. More