Volkswagen of Naples

They were very courteous, informative and I felt very honest. I went in for service and ended up upgrading my car. I love my new Tiguan and feel like I got an honest deal. This is the second car I hav honest. I went in for service and ended up upgrading my car. I love my new Tiguan and feel like I got an honest deal. This is the second car I have purchased from them. More

Great experience - friendly staff, good selection, and fair pricing. We were made to feel like we were the important part of the equation by Nick, Mike, and Micky. fair pricing. We were made to feel like we were the important part of the equation by Nick, Mike, and Micky. More

The dealership did not have the model I wanted in inventory. Josh worked hard to find the model and color I wanted. The dealership offered a good trade-in for my car and offered a good lease deal o inventory. Josh worked hard to find the model and color I wanted. The dealership offered a good trade-in for my car and offered a good lease deal on the new car. More

Naples Volkswagen/Audi is an amazing example of what the car dealer industry should strive for. A sparkling clean, modern facility with an inviting atmosphere welcomes you for a purchase or for service wor car dealer industry should strive for. A sparkling clean, modern facility with an inviting atmosphere welcomes you for a purchase or for service work. This visit brought me in for a trade deal for my 17 year old daughter. It is her second vehicle purchase and she has seen what the rest of the industry has to offer. Naples Volkswagen is a fun place to visit just for the nostalgia of the company. We were welcomed immediately by Mr. Armand Lopes. His professional manner and easy going style put me at rest instantly. I told him I was interested in a Jetta, an even trade for a Jeep, as my daughter needed a more practical and fuel efficient vehicle for college. His knowledge of the vehicle, his knowledge of the certified vehicle program, combined with his genuin trusting presence sold me. We left with the perfect pre-loved Jetta, a 2009, loaded with all the good stuff, and I am extremely satisfied with the entire experience. The manager, Mr. Blair White, was equally professional and engaging with my needs and concerns. His knowledge and experience, combined with a genuine desire to satisfy my needs in an honest and fair manner, sealed the deal. The whole place, including the Audi dealer, as I have an Audi I have serviced here since relocating to Naples, is a hybrid of the highest professionalism with a laid back, no pressure atmosphere that sets the bar for all the rest. Congratulations and keep up the good work. Looking forward to seeing this team in the future. More

My name is Juan R. My sales person was Armond Lopes. We bought a great 2012 jetta for a great price and experience. He was very nice and cared about our big decision. I couldnt have chosen a better salesma bought a great 2012 jetta for a great price and experience. He was very nice and cared about our big decision. I couldnt have chosen a better salesman. He did an amazing job at our 0 Down deal! Thank You again Armond, I hope many more sales come your way! More

My husband and I were in the market for a new Honda Odyssey and a friend of ours suggested that we take a look at the Volkswagon Routan before we make a decision. We were on vacation and decided to st Odyssey and a friend of ours suggested that we take a look at the Volkswagon Routan before we make a decision. We were on vacation and decided to stop in at Volkswagon of Naples. We were greeted by Armand Lopes, our salesperson, who was very friendly and knowledgeable and explained the features of the Routan fully. We decided to take it for a test drive. We were very impressed. We told Armand that we had a little more shopping to do before we would make a decision. He was very respectful of that, not the typical overly aggressive salesperson (which would make me NOT return to the dealership). I believe he knew that the price and quality of the Routan would bring us back. He was right. He followed up with us the following week. When we made an offer on the Routan, the Business Manager, Ted Daly, was brought into the negotiation process. He was excellent to deal with as well. We believe we got a terrific deal and, therefore, had some money left to purchase an extended warranty. Filling out the final paperwork with Ted was a delight. In addition to his efficiency, he was so personable, he made us feel like we had known him for years. He gave us a very positive sense of the management team at Volkswagon of Naples. We love our Routan and feel confident that we made a great decision. We live four hours from Naples, but I can definitely say that because of the extraordinary experience we had at Volkswagon of Naples, when we are in the market for another Volkswagon or Audi, we will definitely return! Armand Lopes and Ted Daly are outstanding to do business with and are truly a asset to Volkswagon of Naples. More

Excellent service and great experience with the salesman. The sales manager was great and friendly, so was the finance guy. I would shop there again. The sales manager was great and friendly, so was the finance guy. I would shop there again. More

Joe Silva and Scott Hayes are true professionals and did a great job taking care of me on a sale from 1200 miles away! This is a great dealership with excellent service and really great people. Highly recom a great job taking care of me on a sale from 1200 miles away! This is a great dealership with excellent service and really great people. Highly recommended, 5 Star Rating!!!!! More

Armand and Blair were great from the beginning of the negations to the moment of locking up the deal. Very attentive and not aggressive, they made me feel comfortable and not under pressure. This is the negations to the moment of locking up the deal. Very attentive and not aggressive, they made me feel comfortable and not under pressure. This is the second car I am getting from VW of Naples and as long as they keep the service they provide, the great pricing and the professionals working at the dealership, I will be coming back and will not hesitate to strongly recommend the dealership to my friends. Sincerely, Stanislav E. Kolev More

In December,2010 I began considering buying a Volkswagen CC. In May, 2011, I went to the two closest dealerships in Southwest Florida. Both dealerships were helpful but the Volkswagen dealership in Naples CC. In May, 2011, I went to the two closest dealerships in Southwest Florida. Both dealerships were helpful but the Volkswagen dealership in Naples went to considerable lengths to get me an acceptable car. Granted that I did not get the original color or interior due to shortages, tsunami and quality control issues at the port of entry in the United States and the sales process took nearly 4 months. But, due to the friendly persistence of the sales force at Volkswagen of Naples an acceptable car was located. I am pleased with the professionalism and personal attention exhibited by my salesman and the suppport staff at Volkswagen of Naples. More