Volkswagen of Naples

New Care Purchase I stopped in one afternoon because I had been wanting to purchase a Beetle and I wanted to see what they had in stock. I met with Kyle Harsh. He was I stopped in one afternoon because I had been wanting to purchase a Beetle and I wanted to see what they had in stock. I met with Kyle Harsh. He was knowledgeable, considerate, accommodating and patient. That same evening I brought my husband back and we leased one. It was that simple because Kyle was so easy to work with. I knew what I wanted and he made it work. It all just came together. He stayed past closing to work with us and get the deal closed. Unexpected but appreciated by us because we both work. When we picked up the car the next day I had some buyers remorse and Kyle walked me through it helping me feel comfortable and happy with my new purchase. I would recommend Kyle to anyone and everyone because I have complete trust in his expertise and knowledge of his products. There wasn't a question he couldn't answer. We were very impressed and I thank him for making this experience a good one. We trade cars every 3 years and I will remember him when that time comes due. Also his customer service skills are outstanding. He certainly knows how to accommodate his customers. He's a great guy! More

Tiguan 2014 purchase Erin & Nick were very knowledgeable, extremely friendly and quite efficient. They worked out a great lease price for my new 2014 Tiguan. We found Vo Erin & Nick were very knowledgeable, extremely friendly and quite efficient. They worked out a great lease price for my new 2014 Tiguan. We found Volkswagen of Naples on the web and we were drawn into the dealership because of their quick and friendly responses and aggressive pricing. We were referred to Erin & "Big Nick" at Volkswagen of Naples by a neighbor who was pleased with her purchase of a Tiguan and we would be very please to refer friends and neighbors to the dealership as well. More

How a used car became new I hd planned on buying a used medium size car and after visiting 5 dealers in Naples I disqualified 3 of them due to impression I got of the sellers. I hd planned on buying a used medium size car and after visiting 5 dealers in Naples I disqualified 3 of them due to impression I got of the sellers. Of the remaining two it was a close call but VW of Naples made me a nice offer for a hardly used 2014 Passat 2.5 SE with only 260 miles on the clock. I bought the car but a couple of days later I thought I would be happier with a diesel car. VW of Naples agreed to take back the Passat I had purchased for the same price I gave for it and still give me a reasonable deal on a 2014 Passat 2.0 TDI SE. It will probably be a number of years before I replace my new car but I would gladly deal with Marty Ingesoulian and VW of Naples again. More

Great conversion I had a price in my mind and even though they could not meet the price, I would not trade the experience with Lux, his manager and the finance person. I had a price in my mind and even though they could not meet the price, I would not trade the experience with Lux, his manager and the finance person. I totally love the car as well. Lux also put in a beautiful little car for my kid which was very thoughtful. I had a Honda and was going to the Honda showroom and Lux's timing of the call was perfect salesmanship to convert me to VW and I couldn't be happier. Thanks to everyone and I would definitely recommend Lux and his team and VW!! More

Naples VW is the best! Rex was SUPER AWESOME! We really enjoy our new Beetle convertible and could not be happier with the service that was provided. Robert also went out of Rex was SUPER AWESOME! We really enjoy our new Beetle convertible and could not be happier with the service that was provided. Robert also went out of his way to make the proccess as easy as we could have hoped. Thank you VW of Naples More

purchase of A-5 My wife and I were down on vacation in Naples. We decided one day to go over to the Audi dealership and were met on the lot by Rex Manchester. He was My wife and I were down on vacation in Naples. We decided one day to go over to the Audi dealership and were met on the lot by Rex Manchester. He was very courteous and helpful showing us what cars were available. We scheduled an appointment for the next day when we could go over the features of the A5 and take a test drive. I loved the style of the car, but it was the pick-up and response I was concerned about, having driven a Mercedes CLK350. The test drive was convincing and Rex answered all my questions. It was a good meeting. I met the sales manager and we discussed the pricing. I told Rex that I would think about it and get back to him. After a couple of days I got back to Rex and he professionally took my offer and within a short period of time got back to me that the deal was a go. No stress and a pleasure to deal with Rex, who my wife and I got to like very much during the process. My experience was so positive I would have no problem recommending Rex and the dealership More

Purchased a new Passat Great dealership,friendly service,great experience! This is the second Passat we own from the same dealership. We will definitely be coming back aga Great dealership,friendly service,great experience! This is the second Passat we own from the same dealership. We will definitely be coming back again when it's time for the next one. More

Problem solved I had purchased a CC Volkswagen on November 6, 2013. The car began to have problems; the latest being no headlights at night. Lux, did the best he cou I had purchased a CC Volkswagen on November 6, 2013. The car began to have problems; the latest being no headlights at night. Lux, did the best he could, and it was the best to take me out of the "problem" car, and put me in another car with very little increase in my monthly payment, Lux represents the best in support, best in dedication to and for the dealership. He has the intelligence to be in a management position. I hope the dealership acknowledges this, and does not lose a valuable asset. More

NEW 2014 VW CC Sport Great service throughout whole purchase experience and very satisfied with VW of Naples. Jeff Weissert was a great sales person and very knowledgeable Great service throughout whole purchase experience and very satisfied with VW of Naples. Jeff Weissert was a great sales person and very knowledgeable with the various vehicle types and recommendations. I would highly recommend Jeff to anyone interested in purchasing a new VW. More