Volkswagen of Naples

Thank you Rex! I wasn't prepared for the delightful experience I experienced yesterday at VW of Naples. I'd called ahead for an appointment with Rex Manchester, who I wasn't prepared for the delightful experience I experienced yesterday at VW of Naples. I'd called ahead for an appointment with Rex Manchester, who I heard was down to earth, not too pushy and would look out for my best interest, qualities that were important to me. I wasn't disappointed! I told Rex right off the bat I was only there to understand my options for a trade in and lease. I wasn't interested in test driving cars or picking out colors. Besides, I never would buy a car in one day and also wanted to compare VW to other dealers. Rex didn't blink. He didn't argue or try to convince me differently. He simply grinned and said, "This will be fun. Let's get started." We spent a few minutes looking at models in the showroom and lot -- several I liked and a few I didn't. Rex asked pertinent questions to best define my driving experience. Then he left to figure out the best financial deal for me, based on my criteria. Each time I had a question, Rex answered with information that explained away my fear and doubt. The lease package he eventually crafted for me met my every expectation. And the car -- oh, the car! It had more features than the luxury vehicles I've driven in the past. And then I took a test drive. Heaven! Rex explained the suspension, braking system and safety features as I zoomed around turns and down a straightaway. It was fun and so informative. I still believed it was prudent to hold off and compare. But armed with the information Rex provided, the test drive and the financial package, there WAS no comparison. I signed the paperwork and drove off in my new car. Thank you, Rex, for a delightful experience and for exceeding my every expectation. Most of all, thank you for my beautiful new CC-R! More

great experience Luxon is a great sales person and took really good care of me, I highly recommend him is you are thinking to buy a VW. The car is awesome!! Luxon is a great sales person and took really good care of me, I highly recommend him is you are thinking to buy a VW. The car is awesome!! More

New car purchase My husband and I are new to the area. We feel very fortunate to have come to Volkswagen of Naples and to have had Rex as our salesman. We were able My husband and I are new to the area. We feel very fortunate to have come to Volkswagen of Naples and to have had Rex as our salesman. We were able to get the car we wanted, at the price we wanted - no hassles, just great service! We felt like Rex listened to our needs and really went out of his way to help us get the best car for our money. Thank you Rex. More

Great Salesperson We had a great experience purchasing our new VW Passat from Jeff Sawick. He was very nice and able to answer all of our questions. I would highly re We had a great experience purchasing our new VW Passat from Jeff Sawick. He was very nice and able to answer all of our questions. I would highly recommend him to my friends and family. More

Stellar service and family feeling Special thanks for a special Team! We have recently purchased our leased VW's (Golf and Tiguan) through VW of Naples Dealership. After initial misunde Special thanks for a special Team! We have recently purchased our leased VW's (Golf and Tiguan) through VW of Naples Dealership. After initial misunderstandings, the guys moved "mountains" to make us happy! We were greeted by Mr.Brian Massoll (managing partner/owner)personally! Special thanks go to: Erin Presley (internet manager), Jeff Weissert (certified sales agent), Ted Daly (financing), Jeff Tolar (service manager), Alex DePew (service advisor), Todd Thoma (detail manager). We'd like to express our gratitude also towards all the service/detailing team involved with our vehicles (detailers/mechanics and valets). By the way, the cappuccino machine is terrific!! We'll bring our business back to you guys when we're ready for the planned Tuareg TDI!! We felt like family members throughout entire process. We were not paid/reimbursed in any way for this review. It's a spontaneous, genuine gesture! Best regards, Georgeta Moisiu Naples, FL More

Happy customer If you are looking for a nice professional, caring and capable salesman, ask for Richard Crane sales. He made buying a car a pleasant experience and w If you are looking for a nice professional, caring and capable salesman, ask for Richard Crane sales. He made buying a car a pleasant experience and went out of the way to make the deal happen. I am happy with the standards of quality this dealership keeps in the used cars they sale. More

Surprise My car was delivered to me with balloons and a big red bow on it. What a wonderful surprise! It was great! Richard was a pleasure to work with and I My car was delivered to me with balloons and a big red bow on it. What a wonderful surprise! It was great! Richard was a pleasure to work with and I highly recommend him. More

Volkswagen Beetle Sale Bob was very informative and helpful. He was knowledgeable about the car, answered all questions asked and assisted us with making a good purchase. Bob was very informative and helpful. He was knowledgeable about the car, answered all questions asked and assisted us with making a good purchase. He and his team even stayed late to complete the sale, financing and detailing of the car, without any hesitation with regard to doing so. Thank you. More

VW Jetta TDI I found this dealership through Consumer Reports car buying discount program. I had to drive 80 miles to do business with Volkswagen of Naples becaus I found this dealership through Consumer Reports car buying discount program. I had to drive 80 miles to do business with Volkswagen of Naples because the local dealer does not participate in the program. It was worth it. I got a great car, good price, and super service. I would go back there again to purchase another car and recommend them to a friend. More

Best team. Loved working with Joe and Tamas We really were just looking and trying to get focused on a car that would make us happy. In the end it was a beautiful purchase. We really were just looking and trying to get focused on a car that would make us happy. In the end it was a beautiful purchase. More