Volkswagen of Naples

Excellence at its best! Erin was absolutely amazing! She not only made me feel welcomed but made everthing so smooth and pleasant. I have been to plenty of dealerships in FL, Erin was absolutely amazing! She not only made me feel welcomed but made everthing so smooth and pleasant. I have been to plenty of dealerships in FL, And have never had the service I got from Erin or the VW of Naples crew. Thank you so much on my brand new jetta! I have gotten so many compliments on my amazing new car that I am so in love with! More

Excellent knowledge by my sales consultant, Douglas Tutino. I have had Audi's and VW's in the past and have always found the dealership and sales reps very knowledgeable and dedicated to customer service. My r I have had Audi's and VW's in the past and have always found the dealership and sales reps very knowledgeable and dedicated to customer service. My rep, Doug Tutino, was especially patient while I was comparing models. And once I had made a decision, he was genuinely eager to teach me all the options on my car that I was unfamiliar with....he spent several hours with me until I was satisfied and comfortable before I drove away. I would definitely recommend my friends to wotk with him. Thank you. More

100% Convincing When I recently visited Volkswagen of Naples for the very first time I was only trying to get an idea about the Tiguan. I never had a Volkswagen befor When I recently visited Volkswagen of Naples for the very first time I was only trying to get an idea about the Tiguan. I never had a Volkswagen before. Robert Lombardi showed me the car in and out and then we went on a test drive. After that I was 100 % convinced that this is the perfect car for me. I appreciated the friendly and professional attitude of everybody working there. I am very happy with my new Tiguan SE. What a great car! More

Erin Presley - Wow! Best Car Buying Experience Ever! Erin made our car buying experience fun! She was very professional, knowledgeable and honest. They say the best deal is the one you are happy with and Erin made our car buying experience fun! She was very professional, knowledgeable and honest. They say the best deal is the one you are happy with and we are very happy. Love, Love Love our new Volkswagen Beattle. We had been looking at cars at home, while on vacation decide just to look at the Beattles at Volkswagen of Naples. Yes, we wanted a Beattle but I think the way we were treated by Erin cinched the deal.When she finished acclimating us to our new vehicle we left ready to make the long drive home. And it was an awesome trip home in our new Beattle. More

Erin Presley Erin was very courteous, attentive, professional and a pleasure to deal with. She is also very knowledgeable about all the cars features and took the Erin was very courteous, attentive, professional and a pleasure to deal with. She is also very knowledgeable about all the cars features and took the time to explain everything. I would recommend her highly. More

car buying made easy Erin was awesome, made me feel comfortable the minute we started talking. No high pressure sales tactics, listened to my needs and responded in a prof Erin was awesome, made me feel comfortable the minute we started talking. No high pressure sales tactics, listened to my needs and responded in a professional friendly way. I hate dealing with car sales persons but I would deal with Erin any day and certainly will again. More

Excellent experience I love my new beetle and the experience that went along with buying my new Beetle was fantastic! From the moment I walked into the dealership I had so I love my new beetle and the experience that went along with buying my new Beetle was fantastic! From the moment I walked into the dealership I had someone meet me and talk to me and instead of just telling me to wait until a sales consultant was ready he sat with me and we chatted until someone was available. My sales consultant, Rex, was very kind and personable. He made me feel comfortable instead of the typical sketchy aggressive car salesmen. He walked me through the process and helped me get exactly what I wanted as quickly as possible. He didn't push a different car on me or try to convince me to get this or that add on he just listened to what I wanted and helped me through this otherwise scary process. I will definitely go back to that Volkswagen in the future and reccomend Rex to my friends. More

Fantastic experience! Kyle made the process of getting a vehicle painless and enjoyable! This dealership again provided me exceptional service with a quality product. VW fo Kyle made the process of getting a vehicle painless and enjoyable! This dealership again provided me exceptional service with a quality product. VW for life! More

Great Experience with Sales Person and Dealership Tamas helped my husband and I lease a new Jetta. He was really patient, knowledgeable and a super nice person overall! If he would not have been so Tamas helped my husband and I lease a new Jetta. He was really patient, knowledgeable and a super nice person overall! If he would not have been so awesome we probably would not have even decided to lease the car that same day. I also want to say that this is the nicest, cleanest, most tastefully decorated dealership that I have ever been to in my life. They also have the best coffee and snacks ever, so if you have to hang out there for an extended period of time for service, etc. it's pretty cool!! More

I wish it was this easy and comfortable to always buy a car. From the moment we met our sales agent, Jeff Weissert, things went very smoothly. He listened to what I was looking for, pulled up a car, we went for From the moment we met our sales agent, Jeff Weissert, things went very smoothly. He listened to what I was looking for, pulled up a car, we went for a ride, I said I wanted an upgrade version, so he drove me right over to the lot where they were and then we drove the actual car I was thinking of buying. We did negotiate a bit back and forth but it wasn't endless. They knew I wanted to buy the car and I knew they wanted to sell it. I said I needed to think about it overnight and no pressure to "buy it now" I came back in the morning and did purchase the car. Jeff spent time going over all the features, and there are many to, to introduce me to the car. He said to call if I had any questiions, any and I know he means it. He was never rushed, never pushy, always polite and was open to me driving the car for as long as I wanted to feel comfortable with it. There was a long wait to see the finance fellow, but again, Jeff tried to make sure I was alright waiting and would let me know how much longer it would be. Once I got in there, things went very fast. They just had a very busy day and sold a lot of cars so that's why I had to wait. They had good magazines and big screen tv, so it was ok. I love the car and would buy another one from VW of Naples and especially from Jeff Weissert. Nice to work with someone who understands that pushy doesn't work, he was a very well informed salesman, he focused on selling the car and he was the only salesman of all the dealerships I went to, that opened the hood and explained the motor. I guess the others didn't bother because I am a woman. I high ly recommend the working with Jeff. More