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Volkswagen of Naples

Naples, FL

4.9
4,650 Reviews
Welcome to Volkswagen of Naples Volkswagen of Naples is Southern Florida's #1 volume Volkswagen dealer. New vehicles at Volkswagen of Naples embody the combination of performance, luxury, and styling, that's unique to the Volkswagen brand. From the ultra-fuel efficient Jetta TDI to the sought after New Atlas, Volkswagen of Naples gives you a chance to find the new automobile that will truly satisfy your desires. We have a plethora of new Volkswagen inventory to make it easy for new car shoppers to find the precise vehicle to complement their needs. In addition, Volkswagen of Naples has a massive selection of clean, low-mile, garage kept, pre-owned cars. If you want selection, Volkswagen of Naples is the place to look first; serving all of Naples, Fort Myers, Marco Island, Bonita Springs, Estero, Port Charlotte, Sarasota, Florida Gulf Coast University, and all Southwest Florida. Volkswagen of Naples is the dealership that takes customer service to the next level. We encourage shoppers to view our online inventory at www.vwofnaples.com, or simply visit our dealership in person today! Be sure to check out our beautiful artwork wall painting of Michigan State mascot Sparty. Volkswagen of Naples is home to Michigan State Alumni, University of Florida Alumni, and Ohio State University Alumni. We have new inventory arriving daily, so you are bound to find just what you are looking for here at Volkswagen of Naples!
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601 Airport Road S

Naples, FL

34104

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Showing 4,650 reviews

May 15, 2021

Very nice dealership clean and the people are nice and friendly. Yes would recommend to friends. Thank you Jake good luck with your future ..they were very helpful thank you for recommending a car transpo More

by Joannerouleau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Spooner
May 24, 2021 -

Volkswagen of Naples responded

Joanne: Thank you for giving us some great feedback. We're thankful for your recommendation and trust. Hopefully the transportation tips were helpful and we can continue to earn your business in the upcoming years. Enjoy the new car! Best Regards, Volkswagen of Naples "Delivering the car and the experience!”

May 14, 2021

This dealership makes buying a car so easy! In and out in 45 minutes. This is my 3rd car from VW Naples, would not go anywhere else! See Juanpi he is the best to work with! More

by MelNaples
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanpi Sapiencia
May 24, 2021 -

Volkswagen of Naples responded

Mel: Thank you so much for the kind words. We try to make the purchase and delivery experience as efficient as possible. Enjoy the new vehicle, and thank you so much for allowing us to earn your business again! Best Regards, Volkswagen of Naples "Delivering the car and the experience!”

May 13, 2021

I am a new owner on a new 2021 Atlas. I had the best sales person I’ve delt with to date. Ruben made sure he gave every ounce of Customer service he could’ve given and more. He was very kind and explain More

by julyperez143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Glamyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Volkswagen of Naples responded

Thank you for taking a moment to leave such a wonderful review. We're so pleased to hear that Ruben offered you such a great purchase and delivery experience. Enjoy the new Atlas! We'll work hard to earn your loyalty. Best Regards, Volkswagen of Naples "Delivering the car and the experience!”

May 11, 2021

I want to thank you again for all the love and help that my sales person Julian fominaya and the finance mickel twson. They make my deal so essay, thanks 🙏 and hope see u again in the future. More

by lala_vi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael twson , Julian Fominaya
May 13, 2021 -

Volkswagen of Naples responded

LaLa: Thank you for taking a few minutes to leave your feedback. We really appreciate your business and hope you are enjoying your new vehicle. Please come see us again soon. Best Regards, Volkswagen of Naples "Delivering the car and the experience!”

May 11, 2021

Personnel are top notch in people skills. The only thing I found lacking was the extreme waiting time whenever I bring my vehicle in for service. Prices are also a bit steep for any repairs or parts. More

by Gonzper
Recommend Dealer
Yes
Employees Worked With
Keith Ahearn, Julian Fominaya
May 13, 2021 -

Volkswagen of Naples responded

Gonzper: We appreciate your honest feedback. This was our busiest service season yet, and we are working daily to improve our staffing and turn around times. We survey the market constantly to ensure that we are competitive in our pricing, while being able to provide the highest quality parts and most qualified technicians. We appreciate your business, and we hope your next experience here is top-notch. Best Regards, Volkswagen of Naples "Delivering the car and the experience!”

May 10, 2021

Very happy with our car purchase! Highly recommended dealership! The buying process was seamless with no hassle. Everyone was helpful and kind. Our car was fueled up and freshly washed right when we we More

by heidi.kelly0927
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Glamyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Volkswagen of Naples responded

Heidi, Congratulations on your wonderful new car. We can't thank you enough for your recommendation and rating. It's great to hear that you enjoyed the experience. Come back to see us again soon. Best Regards, Volkswagen of Naples "Delivering the car and the experience!”

May 10, 2021

Excellent and efficient !!! Since the very first time I Excellent and efficient !!! Since the very first time I contacted the dealership via email to request information I received a great service from Sc More

by davidmerino80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Palmeri, Scott Anderson, Julian Fominaya
May 10, 2021 -

Volkswagen of Naples responded

David, We really appreciate you allowing us to earn your business and trust. Thank you. It's great to hear that our internet sales process and staff was attentive to your needs and that we were able to get you into a great car. We'll look forward to gaining your loyalty and we'll be more than happy to assist you and your wife when the time is right. Thanks again for the review and 5-star rating. Best Regards, Volkswagen of Naples "Delivering the car and the experience!”

May 10, 2021

Very happy with our purchase. Juanpi was very professional and friendly at the same time. No hassle, very straight forward experience. We are very happy with our new car. More

by Zee & Joanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanpi Sapiencia
May 13, 2021 -

Volkswagen of Naples responded

Zee & Joanna: We're so pleased you are enjoying the new car! Thank you for taking a moment to call out Juanpi's exceptional service. We look forward to earning your loyalty over the coming years. Best Regards, Volkswagen of Naples "Delivering the car and the experience!”

May 09, 2021

The waiting time when getting my car serviced is the only thing I would say needs improvement. Everyone I deal with is very professional and pleasant to deal with. More

by Gonzper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ahearn, Julian Fominaya
May 10, 2021 -

Volkswagen of Naples responded

We understand and hear your feedback. Both fortunately and unfortunately our shop is experiencing the highest volume months in our history. We're actively trying to address those needs, while prioritizing service on a case-by-case basis. We're trying our best, but we can also understand and empathize with the frustration. Thank you for providing us a generally positive review. We will continue to address your concerns and maintain your loyal business. Best Regards, Volkswagen of Naples "Delivering the car and the experience!”

May 08, 2021

Everything was taken care of and they were very professional. Loved the time Julien took to show us cars and Keith in finance was great More

by S.KAMINSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ahearn, Julian Fominaya
May 10, 2021 -

Volkswagen of Naples responded

Congrats on your new car and thank you so much for calling out the efforts of our team. We appreciate your business, and we look forward to earning your repeat purchases. Best Regards, Volkswagen of Naples "Delivering the car and the experience!”

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