
Volkswagen of Naples
Naples, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,652 reviews
Thanks to all Volkswagen team, specially to Alex, Ruben, Mike and Matt. Excellent customer service.!! Mike and Matt. Excellent customer service.!! More
Julian was very responsive. He took the time to listen to what I was looking for and then delivered just that (along with a couple of other options, just to be sure.) He spent extra time taking pictures and what I was looking for and then delivered just that (along with a couple of other options, just to be sure.) He spent extra time taking pictures and videos as I am out state and provided as much info about the car’s history as was possible. He was very professional and polite while friendly and fun to work with. I don’t have possession of the vehicle yet; however, this has been a great experience to this point. More
Easiest and least stressful car buying experience I’ve ever had. Julian was super knowledgeable and found me everything I asked for as well as things I didn’t even know I wanted! ever had. Julian was super knowledgeable and found me everything I asked for as well as things I didn’t even know I wanted! More
Purchased our vehicle sight unseen with the help of Rob. Ruben stepped in when we arrived. Carvana has nothing on these guys. Took us through the buying experience without a glitch. Drove away happy. Ruben stepped in when we arrived. Carvana has nothing on these guys. Took us through the buying experience without a glitch. Drove away happy. More
From the first encounter and over three trips to the dealer, Ruben was very knowledgeable, understood what I was looking for in an SUV, provided pros and cons for each of my comparisons and didn't press dealer, Ruben was very knowledgeable, understood what I was looking for in an SUV, provided pros and cons for each of my comparisons and didn't pressure me in any way to close a deal. However he was proactive in expressing the value of the Atlas and quality standards. He was professional and respectful throughout the process. Once I decided to buy the entire team was efficient and considerate of my time. The finance manager Pat ensured a seamless process; it was fast, clear and great experience. I didn't have time to wait for the vehicle Ruben volunteered to deliver to my home when ever it was convenient to me. Thank you Ruben for your time and patience with my purchase. Regards, Tom L. More
It needs a parts department for accesories the attitude of George Ramirez was great and overall the experience was a little bit better than other dealers it was a quicker process of George Ramirez was great and overall the experience was a little bit better than other dealers it was a quicker process More
I’m very happy about my experience at Naples Volkswagon. Walked in with an Enterprise rental which I dropped off and drove away with a new Passat. Walked in with an Enterprise rental which I dropped off and drove away with a new Passat. More
Excellent service!! It was a pleasure to work with Ruben. He is kind/honest/patient and very genuine!! He is kind/honest/patient and very genuine!! More
Awesome experience and Julian was beyond helpful, professional and straight forward. I will recommend Julian. professional and straight forward. I will recommend Julian. More