Volkswagen of Nanuet - Service Center

Chris was fantastic informative and understanding. He kept me up to date as necessary during the process. He called when indicated when the part needed came in and scheduled the appointment quickly. He kept me up to date as necessary during the process. He called when indicated when the part needed came in and scheduled the appointment quickly. More

Service guy was great ! ! Had an issue with sunglasses holder and he was like no problem he was great ! Had an issue with sunglasses holder and he was like no problem he was great More

Andrew went above and beyond when dealing with my roof leak situation. He was proactive in reaching out and giving me status updates. leak situation. He was proactive in reaching out and giving me status updates. More

Andrew & his boss always go out their way to get my needs met. Truly amazing service , kind, understanding, friendly. met. Truly amazing service , kind, understanding, friendly. More

Took care of car in timely fashion friendly people very clean and pleasant atmosphere dealership. clean and pleasant atmosphere dealership. More

I went to VW of Nanuet to get an oil change, Chrys was really nice and provided a nice experience. He even recommended other service thinking about the car performance and safety. I recommend this servic really nice and provided a nice experience. He even recommended other service thinking about the car performance and safety. I recommend this service center to anyone looking to get his car feeling like new. Thanks Chrys and VW of Nanuet. More

Very efficient customer service response. The work was performed quickly and correctly. I’m happy. The work was performed quickly and correctly. I’m happy. More

Excellent and outstanding service. Work was done immediately and everything that was fine to my vehicle was explained to me prior to the service that was scheduled and needed to be don Work was done immediately and everything that was fine to my vehicle was explained to me prior to the service that was scheduled and needed to be done. More

The service was good, easy to book an appointment online and my vehicle was taken right in. I forgot my coupon at home and they honored the coupon anyway. However I had an inspection done and the paperwor and my vehicle was taken right in. I forgot my coupon at home and they honored the coupon anyway. However I had an inspection done and the paperwork indicated there was an issue with the airbag light not illuminating as it should and technically the vehicle was still under lease at the time and under warranty and I felt the problem should have been resolved then. So although it was a pleasant experience I just felt it could have been better. Striving to do better is all we can ask of ourselves as well as others. More

Clean, friendly, and accommodating. Always kept me apprised of where my car was in the process of service. Always kept me apprised of where my car was in the process of service. More