Volkswagen of Nanuet - Service Center

Service Advisor Chrys was awesome and understanding. Service department said 2 computers were bad for total repair of $4,000. Neighborhood mechanic found it was just ground problem and blown fuses. They Service department said 2 computers were bad for total repair of $4,000. Neighborhood mechanic found it was just ground problem and blown fuses. They fixed car for $400. More

Andrew is amazing! He is kind and has great follow up, always keeping you informed of the service status. He is kind and has great follow up, always keeping you informed of the service status. More

They gave me the best service I have ever had. They are very professional and very respectful, I will recommend them to anyone that I know. Let me say thanks to them again. Nice people and nice te They are very professional and very respectful, I will recommend them to anyone that I know. Let me say thanks to them again. Nice people and nice team. Very reliable More

Very pleased with the work they've done on my car. The was done in timely manner and they said it would be done it was done. The was done in timely manner and they said it would be done it was done. More

Prompt polite efficient kind, clean facility, good coffee, Chris explain to me correctly and deliver the car back in order coffee, Chris explain to me correctly and deliver the car back in order More

The service team is terrible! ! They do not care about your ongoing issues with your new car. The tires have been losing air. When I brought it in, they assured me they checked eac ! They do not care about your ongoing issues with your new car. The tires have been losing air. When I brought it in, they assured me they checked each tire and rotated them. THEY DID NOT!!!! Within 5 miles of driving the car the air loss in tires came up. When I returned to correct the issue, they did rotate tires because I now marked them. AGAIN there is another indication of loss of air. The service man told me when you hit a pothole you may lose a pound of air. With all our potholes in NY all our tires would be flat. Upon returning again a manager tells the service man that my tire should be replaced. Of course I am happy and return the next day believing I was getting a new tire. NOT!!! I had to pay. I now head north for vacation. GUESS WHAT???? I am warned about tire air loss. When I return I will be contacting my lawyer, better business bureau and Channel 7 on my side. Don’t have your VW serviced at Nanuet!!!!!!! More

Professional friendly service. Received updates regarding possible delays, service completed ahead for estimated time with explanation of repairs. Received updates regarding possible delays, service completed ahead for estimated time with explanation of repairs. More

Great service department. Pulled in before my 1pm appointment for 10k mile service, pulled out at 1:30. Very thorough, pleasant, and convenient. Pulled in before my 1pm appointment for 10k mile service, pulled out at 1:30. Very thorough, pleasant, and convenient. More

Staff are very attentive. Chrys exhibit a lot of patience explaining how the coupons work on my VW Tiguan service visit. The service manager Mr Sterling earn his job title as Chrys exhibit a lot of patience explaining how the coupons work on my VW Tiguan service visit. The service manager Mr Sterling earn his job title as per his professionalism. More

Chrys was very professional, and courteous. He got us a loaner car for the duration while my car was being repaired. The services were done as he stated, and for no charge. Highly recommended V He got us a loaner car for the duration while my car was being repaired. The services were done as he stated, and for no charge. Highly recommended VW of Nanuet More