Volkswagen of Murrieta

Excellent customer service This is the second time I’ve used USAA’s car buying service and purchased a car from Volkswagen of Murrieta and was once again impressed. Leeann Webb This is the second time I’ve used USAA’s car buying service and purchased a car from Volkswagen of Murrieta and was once again impressed. Leeann Webb was quick to contact me after I submitted my interest in a used 2013 Kia Optima. When my wife and I arrived, the car was already staged and clean for us to look at it. Leeann was very helpful with making us comfortable and getting us out on a test drive. We were very impressed and felt no pressure with the sale. The contract process was the smoothest I’ve ever had. Matthew Crook was also very efficient, which allow us to get the contact signed quickly. We were only at the dealership for an hour and a half from arrival to leaving with keys in hand. Very good customer service and I would definitely do business there again. More

great experience By far the best car buying experience ever! Compared similar models at other dealerships but the service here exceeded all others. Kudos to Arman. De By far the best car buying experience ever! Compared similar models at other dealerships but the service here exceeded all others. Kudos to Arman. Definitely will have my business in the future, More

Friendly, fair, and knowledgeable Leeann helped me with the purchase of a used vehicle today and was a fantastic help. She was quick to understand what I wanted and helped me avoid any Leeann helped me with the purchase of a used vehicle today and was a fantastic help. She was quick to understand what I wanted and helped me avoid any unnecessary expenses while also understanding the benefits of extra care offerings. Thanks for making the dream come true! More

Thank you Volkswagen of Murrieta and LeeAnn Webb My experience at Volkswagen of Murrieta was EXCELLENT. From the moment we stepped foot onto the dealership everyone was friendly, helpful but with a My experience at Volkswagen of Murrieta was EXCELLENT. From the moment we stepped foot onto the dealership everyone was friendly, helpful but with a no pressure attitude. I highly recommend LeeAnn Webb. She is very helpful, knowledgeable within the car industry and will find the right car and deal for you. Thank you for making the car buying experience seamless and easy. Most of all...I'm loving my new car! More

amazing service! Traded car and bought new in less than 2hr LeeAnn was amazing, She was very thorough and worked with me when I was trying to find time to come and test drive a CPO VW last weekend. She was ve LeeAnn was amazing, She was very thorough and worked with me when I was trying to find time to come and test drive a CPO VW last weekend. She was very responsive through text and communicated very effectively. I let LeeAnn know that I was driving 40 mins to come to see the car and that I did not have 5 hours to hang a dealership (my prior experiences have been long days at the dealership) She assured me, and got me set up right when I made it to the dealership. LeeAnn was so great at the walkthru of the cars features, the test drive, and the final walkthrough. Had my car appraised, made a deal on the used Tiguan, and got keys and drove away in about 2 hours! I would recommend LeeAnn to anyone, she was very sweet and made the car buying experience, quick easy and painless! THANK YOU AGAIN WE LOVE OUR NEW TIGUAN! More

Great experience buying my certified Tiguan Annette was really helpful in getting this deal done, very attentive to all requests, had the car detailed twice and even stepped out of her way to he Annette was really helpful in getting this deal done, very attentive to all requests, had the car detailed twice and even stepped out of her way to help deliver the car half way on Saturday! Great service, professional management team, and good overall experience. Thank you! More

Hands Down Outstanding All Around Service! Believe me when I say that from start to finish this was by far the BEST car buying experience to date. This is the FOURTH volkswagon we have purchas Believe me when I say that from start to finish this was by far the BEST car buying experience to date. This is the FOURTH volkswagon we have purchased from this dealership and each time they find a way to out-do themselves. Everyone was so friendly, transparent and knowledgeable. John the sales manager was really accommodating and did all he could to make us a fair deal. Genevieve Gonzales and Jeremy Guzman helped us in finding the exact trim model we wanted. We tend to ask a ton of questions and each one of them were answered with patience and confidence. We never for a moment felt pressured or obligated to buy from them. Once the deal was agreed upon, Matthew Crook walked us through the paperwork and made it quick and painless. They do what it takes to gain your business and there truly aren’t words to describe how wonderful the customer service is. You walk away feeling important and well taken care of and I HIGHLY recommend buying your next car from Volkswagon of Murrieta! More

Love LeeAnn! She was so knowledgeable and very comforting! LeeAnn was so entertaining the entire time and took the upmost care of us. Go see her ASAP! She was so knowledgeable and very comforting! LeeAnn was so entertaining the entire time and took the upmost care of us. Go see her ASAP! More

Arman Bayot , from whom I've bought a new vehicle last week, was probably the nicest car sales person I've ever dealt with. Incredibly friendly, professional, kno , from whom I've bought a new vehicle last week, was probably the nicest car sales person I've ever dealt with. Incredibly friendly, professional, knowledgeable and accommodating, both he and his associates made my purchase an absolute pleasure and I left with a big smile on my face, unlike the irritated weariness with which I've left some other dealerships with new cars in the past. I have no regrets for having traveled near a hundred miles to buy from him, and I'll most certainly be back. More

Awesome, smooth and very professional I bought a 2018 Miata here and it couldn’t have been easier. The sales woman named LeeAnn Webb made it super easy and I highly recommend her! Smooth a I bought a 2018 Miata here and it couldn’t have been easier. The sales woman named LeeAnn Webb made it super easy and I highly recommend her! Smooth and quick process and very happy with it all. More