Volkswagen of Milwaukee North

Cassie marver was great my complaint is my car was not cleaned very well the carpets were dirty did not expect that from a high end dealership I cleaned the interior myself at home at home cleaned very well the carpets were dirty did not expect that from a high end dealership I cleaned the interior myself at home at home More

We recently leased our 4th Tiguan with Umansky. As always we were very pleased with our experience. Evan and his team were top notch and made sure we left with the best deal. We will be back! As always we were very pleased with our experience. Evan and his team were top notch and made sure we left with the best deal. We will be back! More

They were very friendly, helpful and efficient. Carmen was fantastic. Financing was quick. The process was just a couple hours for to door. Carmen was fantastic. Financing was quick. The process was just a couple hours for to door. More

The people at Volkswagen of milwaukee will work with you and help you in any way they can great customer service and great staff. and help you in any way they can great customer service and great staff. More

The building is Very clean. It had a Professional feeling about it. Helpful and courteous employees. Pleasurable auto buying experience. It had a Professional feeling about it. Helpful and courteous employees. Pleasurable auto buying experience. More

They had exactly what I wanted and were fair with my trade in. The business manager was super helpful! trade in. The business manager was super helpful! More

Customer service was exceptional from start to finish from my trade-in to the purchase of my new vehicle. from my trade-in to the purchase of my new vehicle. More

A Clown Show on Silver Spring. Avoid Umansky to avoid headaches. Terrible customer service. Similar bad experiences in piurchases. Prior to Umansky buying the dealer, we had bo Avoid Umansky to avoid headaches. Terrible customer service. Similar bad experiences in piurchases. Prior to Umansky buying the dealer, we had bought numerous cars over a 20 year period. More

Initial sales experience went smoothly. We were treated well by the sales staff. After we signed the papers and traded in my car, we left w/o the new car due to the financing not processing We were treated well by the sales staff. After we signed the papers and traded in my car, we left w/o the new car due to the financing not processing on a Friday afternoon. Following Monday was a federal Holiday so did not expect to get the car. Continued to experience delays with loan paperwork due to errors on the paperwork submitted by the dealership (wrong license #, wrong VIN #, mismatched loan/contract amounts, wrong paperwork to the lender). After several hours of phone calls with the lender, 30+ emails and almost 2 weeks since first signing the paperwork the car was delivered. Looked at it on Friday the 17th, didn't receive until Wednesday the 29th. Not only did we experience issues due to the loan processes going so poorly, we only received communication if we reached out. The sales rep and finance person both tested positive for COVID after we met them, and we were not informed of this until almost a week later, after we had reached out for another status update and ended up connecting with another person. Blame was placed on the finance lender, who we have experience with car loans in the past. When the car was delivered, the was no owner manual and the tire pressure was low on one tire. This was brought to the attention of the sales person while I test drove. Very stressful situation. In the end we did get the car, albeit over a week later than we should have. Would not recommend. More