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Volkswagen of Marietta
Marietta, GA
345 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 345 reviews
April 30, 2018
Excellent Sales Customer Service Our salesperson, Yomi, was exceptional with customer service. He was attentive, knowledgeable, polite and accommodating to our wants/needs. Ultimate Our salesperson, Yomi, was exceptional with customer service. He was attentive, knowledgeable, polite and accommodating to our wants/needs. Ultimately, because of his customer service and the vehicle of interest (2017 Touareg), we purchased the vehicle. More
by B Olson
Employees Worked With
Yomi Jagun
April 26, 2018
Yomi j It was a pleasure working with Yomi, I appreciated his patience and knowledge of the Volkswagen brand. He is a product specialist and comes highly re It was a pleasure working with Yomi, I appreciated his patience and knowledge of the Volkswagen brand. He is a product specialist and comes highly recommended. More
by Sports man
Employees Worked With
John couch
March 27, 2018
False pricing After doing research for a new Atlas I found this dealership offering the car for under $45K. When I contacted them, suddenly the price was over $49K After doing research for a new Atlas I found this dealership offering the car for under $45K. When I contacted them, suddenly the price was over $49K. What a joke of a dealership and a classic bait and switch. I would definitely be careful when dealing with them. More
by Scott Chinitz
Employees Worked With
Chat session
March 21, 2018
Happy VW Customer Experience VW of Marietta has a professional and positive environment. Sales Consultant , Silvia Aniulience. listened attentively as I explained my situation and VW of Marietta has a professional and positive environment. Sales Consultant , Silvia Aniulience. listened attentively as I explained my situation and the car that I wanted to purchase. She maintained a positive attitude and demonstrated drligence in finding a car that met my financial and personal Needs. I left feeing happy with my purchase and the service that I received. More
by Mariecat63
Employees Worked With
Silvia’s Anliencr
February 12, 2018
Frustrating Experience -- Would Not Recommend I had a very negative experience at this dealership. Everything started out great -- my wife and I test drove a 2015 Passat and loved it. The salesman I had a very negative experience at this dealership. Everything started out great -- my wife and I test drove a 2015 Passat and loved it. The salesman offered us a price, we said we'd be paying cash, but we needed to think on it. I called back two days later to confirm that he could still offer us the same price, and he said yes. I had to Uber 30 minutes across town to get to the dealership, thinking I'd be driving home in a car. When I got there the salesman said he'd made a mistake and the car was going to be an extra $500 unless I financed it. Apparently there was a miscommunication between him and the general manager, and now I was expected to pay for their misunderstanding. All in all, poor customer sevice and a lack of professionalism. More
by STL_car buyer
Employees Worked With
JC
January 26, 2018
Amazing service I live in OH and needed to buy a car for my daughter at Auburn. The Team at MARIETTA VE was unbelievable. Best in class! I would buy from them again I live in OH and needed to buy a car for my daughter at Auburn. The Team at MARIETTA VE was unbelievable. Best in class! I would buy from them again in a heartbeat. They were fair, prompt and great communicators!! You can’t go wrong. More
by Ohio Dad
Employees Worked With
Silvia, Erwin and Desseri
January 03, 2018
JC was wonderful! JC was very knowledgeable and helpful. My son in law lost a car he wanted and JC found him a another Tiguan that he purchased. All of this was done on JC was very knowledgeable and helpful. My son in law lost a car he wanted and JC found him a another Tiguan that he purchased. All of this was done on the last day of the year. More
by Wkp59
Employees Worked With
JC
December 15, 2017
Fun and friendly The most friendly car buying experience I’ve experienced. Misha and Amanda we’re both awesome.... knowledgeable and helpful! Would definitely recomm The most friendly car buying experience I’ve experienced. Misha and Amanda we’re both awesome.... knowledgeable and helpful! Would definitely recommend to anyone in the market for a VW. More
by Happy Tiguan Owner
Employees Worked With
Misha Atanasova, Amanda Cantrell
December 06, 2017
Horrible customer service and speed I just wanted to let you all know how displeased I was with the service here. I went to get 4 tires and wheels here. It took 8 Days. Unreal. The would I just wanted to let you all know how displeased I was with the service here. I went to get 4 tires and wheels here. It took 8 Days. Unreal. The would call me to tell me car was ready and when I got there it was not. They continuously kept making excuses on why it wasn’t ready. The last day I received a call to come to the shop at 3 to get my car. I get there and the tell me that the car is being washed and will be ready soon. 2 hours pass with everyone telling they don’t know where the car is. Come to find out the had done something and could not get the car in park. I ended up calling the police to come to the shop just to see the car and to find out that I would not be able to have my car because they did know what the problem was. Jariel was the point man on my car and he was full of lies and was horrible with contacting me. He would avoid my calls I would have to ride up to the shop to get updates. He call and say everything was good to go the. When I arrived was full of more lies on why it wasn’t done and why he didn’t call to stop me from coming up there. The general manager only sided with jariel and acted as if I was not in the loop of what was happening. When the cops arrived on the last day the general manager made it seem to the officers that I was harassing them. But had no answers why the car wouldn’t work. I was there for four wheels and tires!! There should have been no reason for the car to not get out of park. In all this all I was offered was a free car wash. More
by Jerry44
Employees Worked With
Jariel and the general manager
November 27, 2017
Vw of Marietta Misha was the best. Made the process really easy and enjoyable. I would definitely recommend it to my friends. Everything over there is top notch. Misha was the best. Made the process really easy and enjoyable. I would definitely recommend it to my friends. Everything over there is top notch. More
by Angel
Employees Worked With
Misha Atanasova
