Volkswagen of Marietta
Marietta, GA
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Best service ever. VW of Marietta constantly goes above and beyond in every aspect of their service. They have friendly staff like Lisa, Amanda and Tom, and I’ve always VW of Marietta constantly goes above and beyond in every aspect of their service. They have friendly staff like Lisa, Amanda and Tom, and I’ve always felt comfortable with the way they handle my car and any repairs needed. Would recommend them 100%, even over any other VW Dealerships I’ve visited. More
Flexible and honest I had a 9:30am appt. for regular 150,000 mi service and to diagnose why my car was cranking slowly. That morning, my car wouldn’t start! Completely de I had a 9:30am appt. for regular 150,000 mi service and to diagnose why my car was cranking slowly. That morning, my car wouldn’t start! Completely dead, no lights. I called Robert, my advisor, and he offered the number to a local towing company, but I declined because we have AAA. He introduced himself once I arrived and assured me that they will figure everything out. Later on that afternoon, Robert called me to inform me that the positive battery cord was corroded (hence why it wouldn’t start) and he highly recommended replacing the serpentine belt and AC belt (worn and cracked). I went ahead and did so because this is a 2006 car with 150k miles on it. Robert was honest and told me that the car would need to be kept because of the work that needed to be done. He said about Friday at 5pm, but it was ready by 2pm (I dropped it off Wednesday afternoon). I’m very happy that my car runs well and I appreciate the honestly I received. More
Hard work! There was a host of people who worked very hard to make us a great deal; Misha (sales person), Robert (sales MGR), Desiree (finance MGR) and Cary (par There was a host of people who worked very hard to make us a great deal; Misha (sales person), Robert (sales MGR), Desiree (finance MGR) and Cary (parts specialist). Their combined efforts had me in and out, in under an hour. If you’re considering a new or used car purchase, I would highly recommend this dealership. Amazing experience! More
Great service The services was prompt and the reps were kind and knowledgeable. I have visited this location several times and the service is always great! Thanks! The services was prompt and the reps were kind and knowledgeable. I have visited this location several times and the service is always great! Thanks! More
Used Sales I was excited to find the Acadia we found online was still available through Brandon Nguyen over the phone. We decided to drive the over an hour trip I was excited to find the Acadia we found online was still available through Brandon Nguyen over the phone. We decided to drive the over an hour trip up to Marietta. We were very pleased upon arrival that there weren't vultures ready to feed on us in the parking lot. We actually got to walk in before we were approached by anyone and we asked for Brandon. He was very helpful, answered all of our questions, and had patience while we fine tooth combed over our potential vehicle all while not being pushy about the sale. The whole morale of the dealership was friendly, everyone was smiling and seemed relaxed... they had waters, coffees, donuts, and cookies too! We ended up purchasing the Acadia with cash so we really didn't deal with financing that much. However what really stood out to me about Brandon though, was his willingness to drive the Acadia half way home for us only that we'd pay his taxi back. What a huge help that was! More
Poor Experience Salesman are new with no knowledge of VW products. Very disappointed with my experience and purchase. All items salesman said was in the car was not i Salesman are new with no knowledge of VW products. Very disappointed with my experience and purchase. All items salesman said was in the car was not in the car. I should have walked out and not returned. I’m terribly disappointed. More
Great genuine people, low pressure Everyone was personable, timely, and helpful, I would highly recommend this dealership to anyone. Low pressure and knowledgeable. Ask for salesman, JC Everyone was personable, timely, and helpful, I would highly recommend this dealership to anyone. Low pressure and knowledgeable. Ask for salesman, JC - he’s the man! More
Great experience Kurt and Aj we're great. Kurt made sure that my car got repaired the same day and under warranty and AJ was incredibly nice to give me a ride home and Kurt and Aj we're great. Kurt made sure that my car got repaired the same day and under warranty and AJ was incredibly nice to give me a ride home and back to the dealer. A great experience! More
Customer service at its best Excellent customer service! Best I’ve recieced. They are accommodating and willing to work with you to get the exact vehicle you want at the best pric Excellent customer service! Best I’ve recieced. They are accommodating and willing to work with you to get the exact vehicle you want at the best price for you. They are hard working, efficient, knowledgeable, and dedicated. I would do business with JC and Sylvia any day! The facilities are comfortable and contemporary as well. You want a VW, buy/lease here! They work hard not to dissapoint. More
Volkswagen service I always have a great experience with this dealership. They are friendly and helpful, up front about the costs and the services required and/or neede I always have a great experience with this dealership. They are friendly and helpful, up front about the costs and the services required and/or needed. Their prices are fair and I don’t feel like I’m being overcharged. I trust my car service to this dealership every time. More