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Volkswagen of Marietta
Marietta, GA
345 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 345 reviews
January 07, 2019
Used car Experience First our Sales Person was very nice but it seemed to me that her manager and the GM were playing games and unethical. I agreed to pay the price th First our Sales Person was very nice but it seemed to me that her manager and the GM were playing games and unethical. I agreed to pay the price they were asking and the dealership agreed to make two small cosmetic repairs. When I can to pickup the car they told me they had someone that offered them $500 more for the car and refused to do one of the cosmetic repairs that I later found out cost them $8. They eventually took care of the two items when I was ready to walk away from the deal. I felt like they were not ethical and I should have walked away. At purchase we knew that the passenger side air bag was also defected but we were shown where Nissan had recalled the air bag and so we just needed to get it repaired at the dealership. We were told by Nissan our vehicle was not covered and the cost was going to be $2000 to get it repaired. Not sure the dealership knew but after the unethical experience earlier I suspect that they knew and sold us an unsafe care anyways. Ironically, I stayed away from the used car lots to avoid this type of experience. More
by Randy Arndt
Employees Worked With
Julie Milam
December 12, 2018
Excellent honest on time service! Great service, on time and without trying to do more than necessary. I will definitely recommend the dealer for both service and sales. Thank you! Great service, on time and without trying to do more than necessary. I will definitely recommend the dealer for both service and sales. Thank you! More
by Kees 11
Employees Worked With
Robert Grimes
November 30, 2018
My experience was very good The experience was lengthy but very good. The service and the recall was done expertly. My experience was very good. And will refer other VW owners to The experience was lengthy but very good. The service and the recall was done expertly. My experience was very good. And will refer other VW owners to use their services More
by b1gm1ke
Employees Worked With
AJ was very helpful
November 21, 2018
Service done right Took my 2018 GTI in to get some OEM mudflats installed. It was shortly before Thanksgiving so wasn’t expecting a quick turnaround - I told them a cou Took my 2018 GTI in to get some OEM mudflats installed. It was shortly before Thanksgiving so wasn’t expecting a quick turnaround - I told them a couple of days was fine since I was a walk up. 5 hours later they were all finished, and did it for the exact price quoted on the phone (which was about half of another VW dealer that was closer to me). Can’t ask for more. More
by CarGuy
Employees Worked With
No idea
November 14, 2018
Unhappy customer I recently purchased a car from Marietta Volkswagen. I wished I could have read the reviews on-line regarding people experience with this dealership. I recently purchased a car from Marietta Volkswagen. I wished I could have read the reviews on-line regarding people experience with this dealership. Everything negative that I read on the reviews are exactly what I experienced. I will never go back to this dealership for anything. I will have my brand new car serviced at Jim Ellis on Barrett Parkway. Be aware, when you fill out your contract you will received multiply calls letting you know that they forgot to have you fill out something. Be prepared to go back to the dealership 3 and 4 times. I would say this is the worst experience I have had when buying a car. More
by AM123
Employees Worked With
JC, John Couch
October 27, 2018
New car. We bought an Atlas on Monday, October 29 and we could not be happier with our choice. We did have some complications with our paperwork but VW of Mari We bought an Atlas on Monday, October 29 and we could not be happier with our choice. We did have some complications with our paperwork but VW of Marietta took care of the issue. Our sales associates, Whitney and Sylvia, were great. They were both personable, knowledgeable, and professional. More
by Gravittk
Employees Worked With
Whitney and Sylvia
October 20, 2018
Service Thanks to Brad (my VW service advisor) who is always great with me. Really trust him and his suggestions. He is the reason I keep coming back there. Thanks to Brad (my VW service advisor) who is always great with me. Really trust him and his suggestions. He is the reason I keep coming back there. Honest & trustworthy. More
by Mangey15
Employees Worked With
Brad
September 24, 2018
Used Car Engine Failure after One Year We purchased a used 2016 Hyundai Elantra from this dealership about one year ago with only 50K miles and already had a major engine failure and the en We purchased a used 2016 Hyundai Elantra from this dealership about one year ago with only 50K miles and already had a major engine failure and the entire engine is going to have to be replaced. I understand this may be a Hyundai issue and I purchased from a Volkswagen dealership, but I would be wary of purchasing any used vehicles from this dealership, ESPECIALLY anything that is not a Volkswagen. I am a military member and was basically told they will have no part in assisting me with a major failure on the vehicle they sold me. Now I am going to be jumping through hoops to repair a bad vehicle sold to me by this dealership. More
by Hawn07
Employees Worked With
Dont Remmeber Specific Names
September 10, 2018
Excellent!!! KT did an excellent job! I was impressed by the dealership! I will be back for additional preventative service in the very near future, i.e.; oil cha KT did an excellent job! I was impressed by the dealership! I will be back for additional preventative service in the very near future, i.e.; oil change, etc... More
by Andrewlsu1
Employees Worked With
KT
September 02, 2018
Informative Kurt help me and made sure I felt welcome into the VW family. He answered all my questions, minor or major questions. He told me about my car and how Kurt help me and made sure I felt welcome into the VW family. He answered all my questions, minor or major questions. He told me about my car and how he is available for any questions in the future. Good first experience. More
by T roy
Employees Worked With
Kurt Hedmann
