Volkswagen of Marietta
Marietta, GA
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Beware of the maintenance dept, these people has had my 2006 Passat for almost 7 months, no answers, no solution, the lack of due care, they can’t figure out how to program a car to synchronize the door l 2006 Passat for almost 7 months, no answers, no solution, the lack of due care, they can’t figure out how to program a car to synchronize the door locks to a key Fob and yet they work on fully electrical car where they have to suit up just to replaced a battery pack. Corporate has been involved for months and still the car sits in a bay somewhere, all these techs going to classes, taking vacations and no brains to fix a simple issue, the car was dropped off in Dec of 2022, ,we believe they fried the whole car’s electrical system and will not admit to it . Now corporate have the VW engineers on this, let’s see if they can fix the car before 2024.I bet the owner has no idea what’s going on here. So many bad reviews on this Dealership. Bryant please do not try to pacify the situation your team has destroyed this car and every customer should know how you and you team operate, you guys can’t even fix one car , but yet talk about working on these high tech cars . Tell us what did the service department do to the car, why all the lies , admit that you have no idea what your doing or Mike , this is the first cont from you in months. More
Excellent salesman (Ramazan) and everyone at the dealership were friendly and helpful. Most details were worked out before I picked the new vehicle up. Wonderful experience... dealership were friendly and helpful. Most details were worked out before I picked the new vehicle up. Wonderful experience... More
Our salesman (Ramazan) was so knowledgeable, friendly, patient and went above and beyond. Great experience. Finance Manager (Dre) was super helpful. Great team at Volkswagen of Marietta. patient and went above and beyond. Great experience. Finance Manager (Dre) was super helpful. Great team at Volkswagen of Marietta. More
They move quick to get you in a new ride asap. Communication was on point. Never any pushy vibes. Courteous and friendly throughout the process. Ask for Ramazan! He will make sure you leave happy Communication was on point. Never any pushy vibes. Courteous and friendly throughout the process. Ask for Ramazan! He will make sure you leave happy with the right vehicle and accommodate for anything you need. More
People were friendly. . told the car had a standard inspection that included alignment, air cleaner, & fluids. Turned out it wasn’t done. Had Firestone check over the car, . told the car had a standard inspection that included alignment, air cleaner, & fluids. Turned out it wasn’t done. Had Firestone check over the car, air cleaner full of leaves and debris, alignment way off, coolant low (reservoir empty), leaking valve cover. All cost me $500. Disappointed in the lack of honesty. More
Everyone was extremely helpful. The presentation was thorough and informative. There was no pressure or double speak. Everything was plain and simple. The only thing I would say is The presentation was thorough and informative. There was no pressure or double speak. Everything was plain and simple. The only thing I would say is get more comfortable chairs! I would recommend this dealership to anyone. More