Volkswagen of Lake Charles

Very positive experience Easy transaction, courteous and efficient sales representative and F&I assistance. Seamless movement from trade to new purchase. Good follow up on a Easy transaction, courteous and efficient sales representative and F&I assistance. Seamless movement from trade to new purchase. Good follow up on all questions. I’ll start here for my next vehicle! More

Blake was a Godsend Blake made the entire process of buying our vehicle enjoyable! He was able to answer all of questions and give us a great deal on our Tiquan, we highl Blake made the entire process of buying our vehicle enjoyable! He was able to answer all of questions and give us a great deal on our Tiquan, we highly recommend using Blake Welch for your VW needs. More

Customer Friendly! Considerate of Time! Blake Welch provided exactly the sales information needed with no delays. Very refreshing to have an exact quote with no add-ons or changes when we w Blake Welch provided exactly the sales information needed with no delays. Very refreshing to have an exact quote with no add-ons or changes when we went in to sign papers. Great explanation of features! I would recommend Volkswagen of LC! More

Quick and Easy This was probably my easiest car buying experience I will ever have. I set up and appointment with Blake on Friday, 8-23, to come by the following day This was probably my easiest car buying experience I will ever have. I set up and appointment with Blake on Friday, 8-23, to come by the following day to see a 2016 Tiguan. He did disclose to me that it was in the shop getting some touch ups so it wouldn't be able to be driven but there were similar models on the lot to test drive. And I absolutely fell in the love. We had the paperwork done by around 1pm and I was a proud VW owner. More

Fast and helpful. Went to go look at a Tiguan and I don’t even know if it was two hours later that my wife and I were out the door with our new vehicle. These guys are Went to go look at a Tiguan and I don’t even know if it was two hours later that my wife and I were out the door with our new vehicle. These guys are fast and professional! Looking forward to buying my next VW through these guys. More

Friendly prompt and professional sales. My visit here was so pleasant. My sales associate was Rebecca. She was extremely patient, knowledgeable and helpful. The easiest and fastest deal ever My visit here was so pleasant. My sales associate was Rebecca. She was extremely patient, knowledgeable and helpful. The easiest and fastest deal ever!!!! I am 100% HAPPY. and definitely recommend this dealership. More

Excellent! We had an excellent experience! Everyone was very helpful, friendly, and professional. They gave us good information and straightforward pricing. I’l We had an excellent experience! Everyone was very helpful, friendly, and professional. They gave us good information and straightforward pricing. I’ll gladly recommend Chance and Lauren to anyone. More

Buying new car Alberto was very nice and helpful with the whole process. He made it very easy and I would recommend his services to anyone who’s looking for a vehicl Alberto was very nice and helpful with the whole process. He made it very easy and I would recommend his services to anyone who’s looking for a vehicle. More

Pleasant and quick service Nice facility. People very pleasant. Quick turn around while waited. This was to repair a recall on new 2019 VW Atlas. Easy to schedule and in and out Nice facility. People very pleasant. Quick turn around while waited. This was to repair a recall on new 2019 VW Atlas. Easy to schedule and in and out More

So glad we gave Volkswagen of Lake Charles a Chance!! Our salesman Chance, his manager Lauren and everyone at Volkswagen of Lake Charles was so great. Friendly, professional and respectful. They helped me Our salesman Chance, his manager Lauren and everyone at Volkswagen of Lake Charles was so great. Friendly, professional and respectful. They helped me get out of something I didn’t like and into something I LOVE! I am so excited to drive my new 2019 Tiguan! More