Volkswagen of Lake Charles

Perfect Super friendly group. Everything was done perfectly and exceeded my expectations. I highly recommend Volkswagen of Lake Charles. Everyone down to the Super friendly group. Everything was done perfectly and exceeded my expectations. I highly recommend Volkswagen of Lake Charles. Everyone down to the receptionist were amazing! More

Rebecca did a wonderful job in walking me through the proces Rebecca did a wonderful job in walking me through the purchase of my vehicle. She also gave me other options, but wasn't too aggressive. In the end, I Rebecca did a wonderful job in walking me through the purchase of my vehicle. She also gave me other options, but wasn't too aggressive. In the end, I was able to get exactly what I wanted😊 More

Very comfortable, no pressure experience. It was a spontaneous purchase we had no intentions to make. Blake made it so easy and relaxing. We are very pleased with the service and the product. It was a spontaneous purchase we had no intentions to make. Blake made it so easy and relaxing. We are very pleased with the service and the product. Clent Landreneau More

Service Friendly, fast! They were able to get me in quickly and fix the issue right away. I will continue to use Lake Charles Volkswagen for all our needs wi Friendly, fast! They were able to get me in quickly and fix the issue right away. I will continue to use Lake Charles Volkswagen for all our needs with our Tiguan. More

Simple and easy I scheduled my oil change online and there was absolutely no wait. I was sent a reminder email/text. I dropped off my car and ran errands. Super easy I scheduled my oil change online and there was absolutely no wait. I was sent a reminder email/text. I dropped off my car and ran errands. Super easy and simple! More

Best experience at a dealership!!! Blake was the best salesman ive had life tondate, ive bought well over 20 cars and he treated us like family, kuddos to him and the dealership, great Blake was the best salesman ive had life tondate, ive bought well over 20 cars and he treated us like family, kuddos to him and the dealership, great job.... 5 star!!! More

The wife My wife has been hearing off and on a rattle in new VW Atlas. Yesterday she heard while near the dealership. So she piped in with no appointment. Serv My wife has been hearing off and on a rattle in new VW Atlas. Yesterday she heard while near the dealership. So she piped in with no appointment. Service manager was extremely helpful and got right on it. He identified problem. Part on the way. Had the car washed and my wife on her way. Extremely good service More

Excellent service Friendly service and sales person. Although it takes long on the service, i found the workmanship is very good. I suggest that Service should includ Friendly service and sales person. Although it takes long on the service, i found the workmanship is very good. I suggest that Service should include car wash More

Time is money Everything went awesome, the only thing I wish is that VW would do like Kia and give free oil changes. I never had to pay for a oil change while I own Everything went awesome, the only thing I wish is that VW would do like Kia and give free oil changes. I never had to pay for a oil change while I own a Kia. I enjoy the Tiguan but it has been to the shop a quite a few times since I got it and the only thing I got was one free oil change and haven’t even had the vehicle a year yet. The customer service is awesome at VW but you know it does take up a lot of time and gas to bring your vehicle into the shop and you know time is Money. Thanks Chad More

Great Experience Everyone was very knowledgeable and believed in their product. Great salesman, could answer every question we had. Great experience have already passe Everyone was very knowledgeable and believed in their product. Great salesman, could answer every question we had. Great experience have already passed Adam’s name on to others who are interested in an Atlas themselves. Converted to VW fan. More