Volkswagen of Lake Charles

You’re Always Family Whether you’re walking into the dealership for the very first time or getting routine maintenance on your vehicle, the experience is the same: You mat Whether you’re walking into the dealership for the very first time or getting routine maintenance on your vehicle, the experience is the same: You matter; your experience is important to the VW team; you feel welcome & relaxed. More

Battery replacement VW Lake Charles was able to schedule a battery replacement within the same afternoon per a phone call from Houston. They confirmed battery was bad. Th VW Lake Charles was able to schedule a battery replacement within the same afternoon per a phone call from Houston. They confirmed battery was bad. The service Was very timely. More

Best Dealership I have ever been to The VW Deakership in Lake Charles Louisiana is one of the best Dealerships I have ever done business with. It was true 4 years ago and again a couple The VW Deakership in Lake Charles Louisiana is one of the best Dealerships I have ever done business with. It was true 4 years ago and again a couple of weeks ago. Very friendly, polite and accommodating people. Very approachable and not secretive at all, when going to the manager to "talk" about your deal. They talk loud enough so you can hear them. They are talking about you and the vehicle your are interested in, not the last football game or whatever. More

Awesome sales experience!! Awesome dealership. The sales and service crew are very personable and friendly. I will certainly recommend them for any new car buyer!! Blake was awe Awesome dealership. The sales and service crew are very personable and friendly. I will certainly recommend them for any new car buyer!! Blake was awesome, love a no pressure sales team!! More

Happy The service was great. Your staff was friendly and helpful. The waiting area was clean and well kept. I would recommend you to others. Thank you The service was great. Your staff was friendly and helpful. The waiting area was clean and well kept. I would recommend you to others. Thank you More

Awesome buying experience They took the time to find what we wanted even after they were suppose to close. Went over everything about tge vehicle 2 times to make sure we both k They took the time to find what we wanted even after they were suppose to close. Went over everything about tge vehicle 2 times to make sure we both knew how to operate all its features. Good people that work to earn your business! More

It’s good but not Lafayette or Baton Rouge I would have liked more detail on my vehicle service at the end. The service was friendly, clean and fast. The invoice didn’t reflect my coupon so I’ I would have liked more detail on my vehicle service at the end. The service was friendly, clean and fast. The invoice didn’t reflect my coupon so I’m not sure it was applied. More

Awesome place very helpful in picking out a dependable vehicle for my children and myself clean vehicles and was very fast in getting me into a vehicle Thank You 😊 vehicle for my children and myself clean vehicles and was very fast in getting me into a vehicle Thank You 😊 More

Great Deal and No Hassle Chance was a great salesman – he wasn't sleezy or pushy and he answered all of my questions quickly and directly without any pushback or unnecessary d Chance was a great salesman – he wasn't sleezy or pushy and he answered all of my questions quickly and directly without any pushback or unnecessary delays. He gave me all of the information I wanted over the phone and worked with me to get the deal done before I made the four-hour drive to pick up the vehicle. Lauren, the finance manager, was also very personable and relatable, unlike some other F&I folks I've experienced in the past. All around, everyone was helpful and friendly without being pushy or giving you that cliche awful feeling of a car dealership. More

Rebecca was awesome! We went in already know what we want and had our price she helped guide us to the perfect car for our growing family! Definitely will be back for our We went in already know what we want and had our price she helped guide us to the perfect car for our growing family! Definitely will be back for our next buy! More