Volkswagen of Lake Charles

Awesome! I went into the dealership not sure of what I was getting myself into. On top of getting what I wanted for my trade - I got a heck of a deal on my exp I went into the dealership not sure of what I was getting myself into. On top of getting what I wanted for my trade - I got a heck of a deal on my expedition. Adam was a pleasure to work with and Kevin Bourque was wonderful in handling the financing! They made it super easy for me and I couldn’t be happier. I will definitely refer anyone there and will keep my business within this dealership!! More

Got my First Car! I enjoyed my time being there and got my first car, I was worried I wasn’t going to get a car but thanks to this dealership I got a brand new car! I enjoyed my time being there and got my first car, I was worried I wasn’t going to get a car but thanks to this dealership I got a brand new car! More

Best service ever! Going to Volkswagon of Lake Charles was such a great decision. I wasn’t sure of what I wanted, but I did want to consider all my options and they help Going to Volkswagon of Lake Charles was such a great decision. I wasn’t sure of what I wanted, but I did want to consider all my options and they helped me do just that. They helped me find what was right for me, not for them. They answered honestly any questions I had and the process went very quickly after I decided what I wanted. Everyone was super nice and friendly too. It was a 10/10 experience and I will definitely be coming back! More

Fast, friendly and excellent experience! Blake Welch was my car salesman. I literally arrived around 2:45 & was out of there at approximately 4:50-5:00pm. Everything went smooth and fast! Bla Blake Welch was my car salesman. I literally arrived around 2:45 & was out of there at approximately 4:50-5:00pm. Everything went smooth and fast! Blake was not pushy at all and I love that. Easiest experience of purchasing a vehicle. I highly recommend this dealership! More

Fantastic, friendly and quick Adam was very helpful, informative and was able to get us the exact deal we wanted on a brand new 2019 Jetta. I love my new car and I would recommend Adam was very helpful, informative and was able to get us the exact deal we wanted on a brand new 2019 Jetta. I love my new car and I would recommend Adam to anyone looking for great service in all areas of car buying experience. More

Thank you! Derek and another technician were so nice and helpful. I don’t know the other guys name, but he went to a class on how to use all the features on the Derek and another technician were so nice and helpful. I don’t know the other guys name, but he went to a class on how to use all the features on the vw atlas and he taught me so much! I’ve had my vehicle for a year and didn’t know all these helpful things! I wish I knew his name but they should get recognition for how nice and helpful they were! More

Maintenance- oil change, tire rotation, a/c filter change. The length of time to secure an appointment was a week in length. When I protested due to warning lights on the speedometer screen being illuminated, The length of time to secure an appointment was a week in length. When I protested due to warning lights on the speedometer screen being illuminated, I was given a five day wait as opposed to a week. There needs to be a more expedient service for vehicles with warning lights illuminated. More

Hospitable They actually care about your wants and needs not your money and they were able to help out and find solutions to problems. Thank you Rebecca you are They actually care about your wants and needs not your money and they were able to help out and find solutions to problems. Thank you Rebecca you are amazing at your craft and as a person. More

Easy, no pressure experience Met with a smile even late in the day on a Saturday! Chance was knowledgeable of the Atlas and it’s features. No pressure. Returned on Monday to purch Met with a smile even late in the day on a Saturday! Chance was knowledgeable of the Atlas and it’s features. No pressure. Returned on Monday to purchase the vehicle and we were in and out quickly! More

Great service Great repair service. Adam provides great technical advice- use of Atlas. Enjoy having a dependable nice place to service our vehicle. Very nice facil Great repair service. Adam provides great technical advice- use of Atlas. Enjoy having a dependable nice place to service our vehicle. Very nice facilities. Recommend highly. More