Volkswagen of Kearny Mesa

Had a great experience with the Kearny Mesa team here! Aldo, the sales manager, along with JJ and David Jordan were fantastic. They were transparent, honest, and worked hard to give me the best deal. So h Aldo, the sales manager, along with JJ and David Jordan were fantastic. They were transparent, honest, and worked hard to give me the best deal. So happy and excited to be a Volkswagen driver! More

Horrible buying experience!looking to buy a 2022 VW Horrible buying experience! looking to buy a 2022 VW Tiguan, me and my wife visited VW Kearny Mesa in San Diego, CA. Our sales representative "Danny Horrible buying experience! looking to buy a 2022 VW Tiguan, me and my wife visited VW Kearny Mesa in San Diego, CA. Our sales representative "Danny" help us, we put down a $500 deposit to reserve on of the 2022 Tiguan that were in transito to this dealership, Danny shows the price of the Tiguan and promised us that we will pay the MSRP of this particular vehicle. Few days later we were notified the car arrived so we can actually see it an test drive it, my wife loved the new 2022 Tiguan and we wanted to purchase it yesterday, unfortunately Danny -the salesman- had the day off, and we talked with a new sales rep. called Raul Velazquez, this new sales person was not amicable, very cold and not helpful at all, any way, the biggest and dissatisfactory issue was that the dealership all the sudden decided jackin up the price above the MSRP adding silly addons like Type "C" USB cable for $495 (Amazon cost ~$8), I understand these days almost all the dealerships are abusing the consumers using the COVID situation and jacking up the car price with silly "stuff" like adding $495 for having the tires filled with Nitrogen (free at Costco). Any way the deal came down because the the dealership did not honor and respected the initial agreement to sell us the 2022 Tiguan at MSRP as Danny the original salesman that promised us to sell us this Tiguan at MSRP, bottom line stay away from this dishonest dealership that does not support their sales force. Good Luck! More

Probably one of the worst dealerships I have been too. I'm a big fan of Volkswagen and I went here because I had already been here a few times just to get an idea on a car that I wanted. Thought they were I'm a big fan of Volkswagen and I went here because I had already been here a few times just to get an idea on a car that I wanted. Thought they were great at first. Spoke to a few people there. Welp, when it finally came to me buying a preowned vehicle that I actually wanted, they tried to put me on a lease for a brand new car without even telling me. It was also way out of my budget. Then told me that there were pretty much only two cars that I could choose from and that they had to be brand new. Neither of the cars interested me at all. One was even too small and low to the ground for me. Im a tall person. It was a horrible experience. The car that I wanted originally was still there! But they tried to really get over and were very pushy. So I left there without a a car still. But that's okay. I went to another volkswagen dealership. Got great service and actually got an even better car that I wanted! And i love it. I would stay away from Kearny Mesa Volkswagen. Find a better Volkswagen dealership like I did if you're a fan of volkswagen like me. There are still good people out there who are actually willing to help. More

Raul was very helpful & not pushy like most salesman! My husband & I had an overall good experience. However we did go with another option. husband & I had an overall good experience. However we did go with another option. More

STAY AWAY. These clowns are shady and they are running an illegal rental car racket with the enterprise car rental agents in the area. They are keeping cars for longer then needed to drive up business for t illegal rental car racket with the enterprise car rental agents in the area. They are keeping cars for longer then needed to drive up business for the rental car company, and they are doing half assed work on cars to keep them coming back. I’ve had my coolant lines burst on me TWICE in a 3 month period. These guys a shady. More

This is the worst dealership I’ve ever had the misfortune of walking into. They have no knowledge of the cars they sell and the “service advisers” are a bunch of rude xxxxxx. Everytime I come in there it’s a of walking into. They have no knowledge of the cars they sell and the “service advisers” are a bunch of rude xxxxxx. Everytime I come in there it’s an awful experience. Whenever I use their service center they don’t communicate with me and that status of my vehicle. They’ll also expect you to understand without actually explaining anything.. If I was a xxxxing mechanic I wouldn’t even need to be there in n the first place. I don’t feel confident trusting my vehicle with people who know just as much as me when it comes to cars and I don’t know a xxxx thing. More