
Volkswagen of Inver Grove
Inver Grove Heights, MN
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Everyone was very helpful and supportive in our long journey ordering our first all-electric car. Our experience picking up the car was friendly, efficient and very informative with no high pressure ta journey ordering our first all-electric car. Our experience picking up the car was friendly, efficient and very informative with no high pressure tactics. More
Duane Thompson has helped me find the "right fit" car twice in the last four years. Could not be more pleased with the no pressure sales approach, earnest concern Duane and the dealer has for the buyer' twice in the last four years. Could not be more pleased with the no pressure sales approach, earnest concern Duane and the dealer has for the buyer's wellbeing, and the overall shopping and buying experience. I do recommend Duane to anyone out for a change of vehical. He will be the first to hear from me when I am ready for another upgrade. More
While traveling through the area and seeking to meet our luncheon friends, my Passat’s low oil light came on. “What do we do! We’ll miss our luncheon meetings!” We drove over to IGH VW service department an luncheon friends, my Passat’s low oil light came on. “What do we do! We’ll miss our luncheon meetings!” We drove over to IGH VW service department and they quickly and efficiently topped off the oil in a few minutes. We were able to get to meet our friends thanks to IGH VW. A special shout out to Matt from their service department for being so helpful and kind. I can’t say enough how happy I was with IGH VW. Thanks so very much!!!! More
Brandon Olson was great to work with! He was very accommodating and educated about my options. The dealership as a whole was friendly and fair throughout the process. It's more 'family oriented' than accommodating and educated about my options. The dealership as a whole was friendly and fair throughout the process. It's more 'family oriented' than larger dealerships in town. I plan to come back for my next car purchase More
It was a very please text experience purchasing a car. I will be back in the future. Nice, clean show room and knowledgeable staff. Definitely my best experience buying a car will be back in the future. Nice, clean show room and knowledgeable staff. Definitely my best experience buying a car More
Saw a car online we were interested in. My husband called and Spoke with Sam and asked to hold it as we are out of state. Sam said they do not do that so I filled out the pre qual financing online this after and Spoke with Sam and asked to hold it as we are out of state. Sam said they do not do that so I filled out the pre qual financing online this afternoon with no response. He even suggested a transport company to get it to Colorado. My husband called and spoke with Ali and was told “no problem, I’ll check on the finance info and it’ll be here in the morning” I called twice trying to get an answer this afternoon and evening to process the financing with again, no response. My husband called AGAIN and talked to Rick who said someone was there buying it. Then to speak with Bob who clearly didn’t care much, likely because we weren’t right in front of him.. and be told first come first served, we don’t hold and sorry about the financing but filling out a prequal doesn’t reserve the vehicle. Well I’d have bought it if given the opportunity. Way to go guys More
Our experience with the purchase of a new Atlas at Inver Grove VW exceeded our expectations! Brandon Olson, our salesperson was pleasant, accommodating and knowledgeable. Grove VW exceeded our expectations! Brandon Olson, our salesperson was pleasant, accommodating and knowledgeable. More
Great experience and service at Inver Grove VW. This is my third vehicle from this team and Duane made it a seamless transition to my new vehicle. Thank you! my third vehicle from this team and Duane made it a seamless transition to my new vehicle. Thank you! More