Volkswagen of Huntington

Recently leased VW Tiguan The entire lease experience was courteous and professional. The sales associate was knowledgeable, and the delivery experience was exceptional! I woul The entire lease experience was courteous and professional. The sales associate was knowledgeable, and the delivery experience was exceptional! I would be glad to recommend this dealer to others. More

Deception at it’s worst Fraudulent dealer stay away! Customer service is also atrocious! Took me days to get in touch with someone over the phone. They car about one thing on Fraudulent dealer stay away! Customer service is also atrocious! Took me days to get in touch with someone over the phone. They car about one thing only $ More

Worst manner to the customer I have been VW customer for more than 13 years. Recently I visited to lease a new car and return the expiring one. Their interactions were seriously d I have been VW customer for more than 13 years. Recently I visited to lease a new car and return the expiring one. Their interactions were seriously disrespectful. Asking for much higher monthly payment than the previous car. Moreover their tone was full of insult. Offered me a car of 8600 miles already driven, higher than March 2019 rate. They were saying April has no better deal than March 2019. But in the official website of VW can see different picture. I have 2 other cars from VW. Wishing to terminate the transactions with them. More

Great customer service very helpful, kind, courteous and professional staff. highly recommended if your looking for a dealership with customer service in mind. thank you eve very helpful, kind, courteous and professional staff. highly recommended if your looking for a dealership with customer service in mind. thank you everyone at Huntington VW. More

Do Not Trust Service Dept! Paid for work that was never done I am writing to warn anyone bringing their vehicle to this dealership for service - to be sure to check that they actually do the work they charge you I am writing to warn anyone bringing their vehicle to this dealership for service - to be sure to check that they actually do the work they charge you for. I brought my car in for an oil change and tire rotation. I had recently replaced my rear passenger tire because of a torn sidewall. When I went to get my car, I noticed that the new tire was STILL on the rear passenger side. I asked the service manager, Wilson Cardoza if they had rotated my tires since I had just paid for a tire rotation. He said yes. When I brought him out to show him the rear tire still in the same spot, he said he had to ask the service technician. After about 15 minutes he came out to tell me that the service tech had been distracted while he was working on my car and had "forgotten" to rotate the tires. This is unacceptable! First that I paid for work not done and then to tell me that the tech was distracted - this doesn't make me feel any better or safer. To make up for it, they tried to bribe me with a free car detailing. No thanks. I will never go back to Huntington VW, even though it is near my house. I would rather drive further to Smithtown VW, where at least they will not lie to my face. More

Great Experience! This is my first VW. I'm sure that I'm sticking with VW from now on, and with this dealership! Dan Watts in Sales helped me choose my new car and Fr This is my first VW. I'm sure that I'm sticking with VW from now on, and with this dealership! Dan Watts in Sales helped me choose my new car and Freddie helped me get the best possible interest rate for my lease! Dan, I'll see you soon for the Tiguan for my parents! More

Scam incentive The sales rep advised me that he could not advise me whether I would be eligible for VW's low interest rate financing until the financing dept ran my The sales rep advised me that he could not advise me whether I would be eligible for VW's low interest rate financing until the financing dept ran my credit score After I agreed upon the terms of my purchase, I subsequently met with financing and was advised for the first time that despite the fact that my credit score made me eligible for the promotional rate, they were not participating in VW's low interest rate promotion, or, not offering the promotion to me, because they had already given me a "good deal" on the purchase price. The difference in interest rate completely negated the "good deal" that they had given me More

Best deal This is my 3rd time dealing with Jose for new 2019 Tiguan SE 4 motion. Previously he helped me leasing Passat & Jetta and it was absolutely best deal This is my 3rd time dealing with Jose for new 2019 Tiguan SE 4 motion. Previously he helped me leasing Passat & Jetta and it was absolutely best deal. He is courteous and professional sales consultant you can really trust. He is not hiding anything and you can tell he is really working hard for you to get you best deal available or beyond. It's always pleasant experience with Jose and VW at Huntington. More

Service Help I leased a 2018 Volkswagen Passat in July 2018. It had a problem with leaking oil. The service advisor Wilson Cardoza recommended a repair which would I leased a 2018 Volkswagen Passat in July 2018. It had a problem with leaking oil. The service advisor Wilson Cardoza recommended a repair which would take the entire day. The repair was done well and when promised. He gave me a loaner 2019 Jetta. At the end of the day he even cleared the snow off my car. I would highly recommend taking my car to VW of Huntington. Ask for Wilson Cardoza. More

Horrible service after brand new car broke down This is the worst dealership I have ever dealt with. We purchased our Atlas here in 2017. The car broke down (still under warrantee) and it was towed This is the worst dealership I have ever dealt with. We purchased our Atlas here in 2017. The car broke down (still under warrantee) and it was towed to them. It's been sitting in their parking lot for a month. I have to call to find out updates. No one gives a courtesy call to say what's going on. They refuse to help get a loaner vehicle to me despite me asking many, many times. If you buy a car from these people and something goes wrong, they will literally do as little as they can possibly do. Do not give these people your money. They all pretend not to know anything and just pass you around to other people. The customer service is horrendous. They are very nice when you buy the car but after that they could care less about you. I have lost hours and hours of my time trying to call these people to get answers and all they do is give me the runaround. Please beware. More