Volkswagen of Huntington

On my was very nice and knowledgeable would recommend him After shopping around and comparing dealerships I found Volkswagon of Huntington was superb They not only answered all of my questions but the sales s After shopping around and comparing dealerships I found Volkswagon of Huntington was superb They not only answered all of my questions but the sales staff manager and Omar the salesman was above and beyond anyone that I could've wanted to deal with... I would highly recommend your dealership very much a satisfied customer Beth Roth?? More

Best car buying experience I've ever had From my initial inquiry on a new and cpo Jettas they had in stock, they were quick to respond, courteous, honest. I got a great deal and they were r From my initial inquiry on a new and cpo Jettas they had in stock, they were quick to respond, courteous, honest. I got a great deal and they were really a pleasure to deal with. I drove an hour and a half from another state to buy the car. They were ready, happy to help, and gave a really great walk through of the Jetta I had bought on the phone. My only regret is that they not close enough to use their service center. I can only imagine how well it's run. More

disappointed I lost count as to how many emails I sent that never got a response. emails that had important questions pertaining to a fairly big purchase and comm I lost count as to how many emails I sent that never got a response. emails that had important questions pertaining to a fairly big purchase and commitment. Did not feel as if they had a sincere interest in gaining me as a customer, only to sell. More

terrible service I brought my Toureg in for service on Friday. I had to bring it in again on Saturday because the electronics had not been reset. I had to bring it i I brought my Toureg in for service on Friday. I had to bring it in again on Saturday because the electronics had not been reset. I had to bring it in again on Sunday because after a $300 oil change by car needed two quarts of oil. More

SImplified purchase process, no BS second purchase from Shawn, price agreed upon on the phone before going to dealer. purchase took 1/2 hour! pickup was painless as well. thanks second purchase from Shawn, price agreed upon on the phone before going to dealer. purchase took 1/2 hour! pickup was painless as well. thanks More

New EOS Final Edition I purchased an EOS from this dealer and am very happy with my purchase. I sarted my neogiations over the phone with Jose and met him the next day. I a I purchased an EOS from this dealer and am very happy with my purchase. I sarted my neogiations over the phone with Jose and met him the next day. I am very skeptical when it come to car dealers and try to be very careful. They gave me a good price on the car and tried to make me happy (hard to to..lol). Jose was very competent and Ed Martinez in finance was on top of his game. I did the hard negotiations with Shawn and even he was nice to deal with. Thank you for you time and professionalism , I will be sure to refer friends and collogues. More

New Passat purchase Great dealership! This is my 4th purchase of a VW and I wouldn't go anywhere else. Everyone I dealt with was wonderful and I would not hesitate to r Great dealership! This is my 4th purchase of a VW and I wouldn't go anywhere else. Everyone I dealt with was wonderful and I would not hesitate to recommend or go back. I love my VW and Huntington VW! More

Excellent dealership! The sales person was great! Thank you Omar for your help. Also, thank you to John (Sales Manager). I would recommend this dealership to friends and The sales person was great! Thank you Omar for your help. Also, thank you to John (Sales Manager). I would recommend this dealership to friends and family. More

Hey Car Sales People.... We weren't born yesterday We purchased a 2015 Golf. We set out to buy this car with my first daughter in mind. She will be driving in 2 years and we would like to pass this c We purchased a 2015 Golf. We set out to buy this car with my first daughter in mind. She will be driving in 2 years and we would like to pass this car along to her. It's a fairly long story but please read for some tips. The car that my husband looked at in the morning was miraculously sold by 5:30pm that same day when I met him and Jose to seal the deal. We were told that they had a bunch of cars with the Sport package in the color we wanted. Jose and Shawn convinced us that we should get the car with the sport package because they couldn't get the SE and it was a nicer car anyway. I can only assume they needed to push this particular car. Fine, they gave us a good price and the car appearance is much nicer. That experience was annoying but turned out great. We left happy. Then when we went to pick up the car on a snowy, March morning. We called and were told the car is in the garage so that we can take a good look at it. When we got there, it was outside covered by a thin layer of snow. Chris was the guy who went over the features with us. He was very knowledgeable and friendly. Honestly, everyone was. My husband stopped listening when he realized the car was already driven 198 miles. This is when our happy experience turned sour. Jose insisted that this level of mileage is normal. I think all my husband wanted to hear was that it isn't normal. We were ready to leave with no Golf. John, came out to try to rectify the situation. He did admit that the mileage was a little high. He offered us money off the car or the trade-in so as to keep a happy customer. Too late, the damage was done. He was willing to refund our deposit but the plates were already moved over and the car was sitting right in our faces. At this point, it wasn't the money or the number of miles but the dishonesty that comes with being a salesperson. We asked if they could get us another car with lower miles and John's response was that there weren't any around!!! Are you kidding, just 4 days before, there were several and that's why they pushed the Sport package. Hey Car Sales People.... We weren't born yesterday. I suggested that he disclose the estimated number of miles before a customer picks up the car as to avoid this situation. He said they never have this situation. Just be honest with us.. He insisted he was being honest. We took the offer and wanted the refund to apply to the trade-in. They were good with that. We then worked with Bob to complete the finance part of the transaction. He presented all of the warranty info, tire program, damage program etc to us. It's funny to see that he was completely prepared with the monthly payment for each combination of those options. Then Jose tells us they will mail us a check for that refund we spoke about. Mail it??!! We wanted our monthly payment reduced not a refund check. They couldn't do it that way, even after they asked us if we wanted it applied to the trade-in or price of the car because why??,,,,,, They would need to re-run the contract, finance what??? They obviously could have made those adjustments if I purchased one of the warranty programs. Hey Car Sales People.... We weren't born 2 days before yesterday either! Bob was pleasant and didn't push us too much. He graciously accepted our no, no, no and oh yeah, no. All in all, they did rectify the situation but by that time, we were exhausted and our excitement was gone. That was just too bad. But hey, they rectified it and they were cool about it. Tips: get everything in writing even at your initial interest. Find out how many cars they have in the package you want. And ask approximately how many miles would be on the car when it is delivered to you. Knowing all that would have made our experience just below perfect. Jose, Shawn, Bob and John, thank you. I hope this was a learning experience for you as well. We'll be back when my younger daughter is ready to drive but please just be honest! More

The Sales team is exceptional!!!! I have a great experience. This is the second car that I am leasing from Volkswagen - Huntington. Jhon and Omar are a true asset to the delaership. I have a great experience. This is the second car that I am leasing from Volkswagen - Huntington. Jhon and Omar are a true asset to the delaership. It was a great experience for me and I will always continue to recommend this dealership to my family and friends. More