Volkswagen of Huntington

Helpful when you buy- not so much when you return I've been waiting nearly 4 months for a refund from these guys- a refund they confirmed I am due and a refund for which they've been telling me is on I've been waiting nearly 4 months for a refund from these guys- a refund they confirmed I am due and a refund for which they've been telling me is on its way to me for a long time. I have yet to have anyone confirm the check is physically in the mail and they dodge my calls and refuse to respond to my emails. If you have to buy from them, do so- but do not get any add ons. If you ever trade in or sell your car you will NEVER get your money back for extended warranties cancelled prior to expiration, no matter how patient and understanding you are. I'm past the point of being friendly anymore. I left a glowing review when I bought the car and I will never send another customer their way again. More

I feel like I was taken advantage of! I am so unhappy with VW of Huntington. I lease a 2012 Jetta and went with my husband to the dealer and it was such a smooth process that I went back I am so unhappy with VW of Huntington. I lease a 2012 Jetta and went with my husband to the dealer and it was such a smooth process that I went back again to upgrade to a 2015 Passat. I brought my car to the dealership and they never walked around with me to inspect my car so I assumed that they were accepting the car as is. Two months later I got a bill from VW Credit for $1100 worth of damage. I was never told by the salesman that this could happen. In addition on the day that I went to the dealership to discuss it was the day the dealership was on our local news as one of a handful of dealerships on Long Island that were being investigated for fraud. The Then I was told about tire coverage and excessive wear and tear coverage and I decided to take it for a total of an extra $40 a month. When I showed a friend who worked for a car dealership that the coverage they explained to me and had given me in a typed up sales sheet it was not the same coverage. They led me to believe I would be covered for up to $5000 of excessive wear and tear at the end of the lease which apparently is not what is in the contract I signed. I would NEVER buy, lease or own another VW not because I don't like the car but I feel I was totally abused by this dealership. More

On my was very nice and knowledgeable would recommend him After shopping around and comparing dealerships I found Volkswagon of Huntington was superb They not only answered all of my questions but the sales s After shopping around and comparing dealerships I found Volkswagon of Huntington was superb They not only answered all of my questions but the sales staff manager and Omar the salesman was above and beyond anyone that I could've wanted to deal with... I would highly recommend your dealership very much a satisfied customer Beth Roth?? More

Best car buying experience I've ever had From my initial inquiry on a new and cpo Jettas they had in stock, they were quick to respond, courteous, honest. I got a great deal and they were r From my initial inquiry on a new and cpo Jettas they had in stock, they were quick to respond, courteous, honest. I got a great deal and they were really a pleasure to deal with. I drove an hour and a half from another state to buy the car. They were ready, happy to help, and gave a really great walk through of the Jetta I had bought on the phone. My only regret is that they not close enough to use their service center. I can only imagine how well it's run. More

disappointed I lost count as to how many emails I sent that never got a response. emails that had important questions pertaining to a fairly big purchase and comm I lost count as to how many emails I sent that never got a response. emails that had important questions pertaining to a fairly big purchase and commitment. Did not feel as if they had a sincere interest in gaining me as a customer, only to sell. More

terrible service I brought my Toureg in for service on Friday. I had to bring it in again on Saturday because the electronics had not been reset. I had to bring it i I brought my Toureg in for service on Friday. I had to bring it in again on Saturday because the electronics had not been reset. I had to bring it in again on Sunday because after a $300 oil change by car needed two quarts of oil. More

SImplified purchase process, no BS second purchase from Shawn, price agreed upon on the phone before going to dealer. purchase took 1/2 hour! pickup was painless as well. thanks second purchase from Shawn, price agreed upon on the phone before going to dealer. purchase took 1/2 hour! pickup was painless as well. thanks More

New EOS Final Edition I purchased an EOS from this dealer and am very happy with my purchase. I sarted my neogiations over the phone with Jose and met him the next day. I a I purchased an EOS from this dealer and am very happy with my purchase. I sarted my neogiations over the phone with Jose and met him the next day. I am very skeptical when it come to car dealers and try to be very careful. They gave me a good price on the car and tried to make me happy (hard to to..lol). Jose was very competent and Ed Martinez in finance was on top of his game. I did the hard negotiations with Shawn and even he was nice to deal with. Thank you for you time and professionalism , I will be sure to refer friends and collogues. More

New Passat purchase Great dealership! This is my 4th purchase of a VW and I wouldn't go anywhere else. Everyone I dealt with was wonderful and I would not hesitate to r Great dealership! This is my 4th purchase of a VW and I wouldn't go anywhere else. Everyone I dealt with was wonderful and I would not hesitate to recommend or go back. I love my VW and Huntington VW! More

Excellent dealership! The sales person was great! Thank you Omar for your help. Also, thank you to John (Sales Manager). I would recommend this dealership to friends and The sales person was great! Thank you Omar for your help. Also, thank you to John (Sales Manager). I would recommend this dealership to friends and family. More