Volkswagen of Huntington

AVOID! ! RED FLAG!!! I went to the dealer today to buy a Jetta and they refused to give me an out the door price.. when I asked for more info, they mentioned ! RED FLAG!!! I went to the dealer today to buy a Jetta and they refused to give me an out the door price.. when I asked for more info, they mentioned there is a $450 non negotiable prep fee!! Are you kidding me? Who knows what else they are hiding in there. I went to the Volkswagen in Riverhead and was offered an up front honest better deal without that xx. What a joke of a dealer. More

Volkswagen Huntington has provided the absolute worst service that I have ever encountered. I purchased a brand new 2024 Volkswagen Tiguan in August and it has already broken down 3 TIMES with the same i service that I have ever encountered. I purchased a brand new 2024 Volkswagen Tiguan in August and it has already broken down 3 TIMES with the same issue. I have only had the car a little over a month. Each time, I got the car towed to Volkswagen Huntington and they told me the issue was resolved. Clearly the problems were not fixed properly. They also have still not reimbursed me for the tow charges. In addition, they only provided me with a loaner after the first issue. It took them a week to finally provide me with a loaner. This is clearly a lemon but the dealer has not entertained the possibility of getting me a new vehicle or allowing me to break the lease. Volkswagen Huntington is absolutely awful and I do not recommend that anyone purchase a car from that garbage dealership More

The receptionist was feasting on a four course meal in the middle of the day and looked constantly confused. Jim was beyond rude. The place was a xxxx show. the middle of the day and looked constantly confused. Jim was beyond rude. The place was a xxxx show. More

Sad and sorry sales tactics. Add made up.chargws after lying to you over the phone just to get you in there. Think people will pay.thse made up.scam fees! Very sad! Add made up.chargws after lying to you over the phone just to get you in there. Think people will pay.thse made up.scam fees! Very sad! More

I can't believe what a nightmare that VW dealer turned out to be. From the moment I stepped in, it was clear they didn't give a xxxx about customer service. Sure, things seemed alright when I was checking out to be. From the moment I stepped in, it was clear they didn't give a xxxx about customer service. Sure, things seemed alright when I was checking out a car and taking it for a spin, but once we got to discussing numbers, it all went downhill faster than a runaway VW. First off, there's this guy, Eli, who apparently thinks it's his business to know what kind of research I'd do before making a decision. Like, excuse me? That's my own affair. But instead of respecting my privacy, he starts badgering me to buy and talking down to me like I'm some kind of clueless chump. Then, just when I've had enough and try to make a graceful exit, what do I hear? He joked me with the frontdesk lady and said "get out". Real classy, right? So, I demand to speak to the manager, Fred Recchia. He pulls up some bogus discount offer like that's supposed to make everything better. Newsflash, Fred: I didn't even want to buy from you creeps with such bad experience, so what good is a discount to me? And as if that wasn't insulting enough, when I told Fred that I want a simple apology from Eli. Fred said he can't do that. so what kind of manager? But oh, don't worry, they promised me some vague "internal process" like that's supposed to restore my faith in humanity or something. By the time Fred finally coughs up an apology, I'm already out the door, but not before catching sight of Eli and his buddies having a good laugh at my expense. Talk about adding insult to injury. Needless to say, I'll never set foot in that sorry excuse for a dealership ever again. More

Very unprofessional, after waiting several hours for my turn to be checked out by the finance team on my purchase, Shawn decided that another Sales Specialist and his customer should go ahead of me. Very d turn to be checked out by the finance team on my purchase, Shawn decided that another Sales Specialist and his customer should go ahead of me. Very disrespectful to my Sales Specialist and myself. Great way to build customer loyalty, referrals and service business, huh. More

Great job by Jose Velasquez in the Service Department replacing my water pump, coolant flush and oil change. My water pump had died, and I called up VW Serice and Jose confirmed that it was under warr replacing my water pump, coolant flush and oil change. My water pump had died, and I called up VW Serice and Jose confirmed that it was under warranty. I had it towed, and Jose took it into the garage. Completed the task in 1 day. Every service he offered he was quick with the price. A very caring employee More

Shawn refused to give my cash back for 2024 Taos SE with water spot defects. water spot defects. More

Eli and his staff are professional and courteous. Bern using Eli for over 10 years and have referred friends and family to him. Wonderful experience. Highly recommend using Eli and the team at Volksw Bern using Eli for over 10 years and have referred friends and family to him. Wonderful experience. Highly recommend using Eli and the team at Volkswagen of Huntington. Gil Cosenza More

Real dishonest human, absolute crook. Will make up numbers & screw you up with tons of fees! Will make up numbers & screw you up with tons of fees! More