Volkswagen of Garden Grove

I cannot begin to express the pleasure I had while leasing a car through VW of Garden Grove. Recently I have been navigating through a separation while dealing with the issues surrounding child custod leasing a car through VW of Garden Grove. Recently I have been navigating through a separation while dealing with the issues surrounding child custody. I needed a new vehicle and i needed it fast. Chris Kelly, Anthony Santos and Anthony and Anthony Chapa demonstrated both empathy and resolve when working to get me qualified for lease on a 2023 Toas. Not only did i feel comfortable with their level of service and concern, but they also worked to serve me and not the dealership, I felt as if they wanted to be a part of solution to my current situation without adding to it. From the first interaction to the time i took possession, everything was explained without feeling hurried or pressured. Anthony Santos was amazing and his desire to treat me and my situation as if it were his own cultivated the confidence i had with the dealership in Garden Grove. I chose VW of Garden Grove because they seemed the most genuine and upfront. They also projected patience. The process was smooth and i went from prequalifying on a Friday via the phone to driving off the lot 24hours later. I could have picked the car up the same day on Friday but had errands to handle. I love the vehicle and it fits my needs. I have bought several luxury vehicles from Audi, Range Rover and Mercedes. However, the experience i had at VW of Garden Grove far and away exceeds the level of service and respect i received from those luxury brands. Thank you Chris Kelly, Anthony Santos and Anthony Chapa...you are valued and greatly appreciated. John S. More

From the start Chris did a wonderful job. Got an email asking for more detail of what I was looking for. Model, color and other options. When to dealer on Saturday looking for him and after Got an email asking for more detail of what I was looking for. Model, color and other options. When to dealer on Saturday looking for him and after talking to him for a bit I realized that Chris a complete professional. I had no doubts that I was going to buy a vehicle from him. He made the process very easy and felt that I was getting a fair deal. He was very helpful in helping me get car insurance I needed. Very happy with vehicle and top notch service provided by Chris and the finance department. David Okeefe. Thank guys for job well done. Will buy another car from you guys. More

Do business so pro and clearly! Would like preferred to everyone who lokis to drine VW Would like preferred to everyone who lokis to drine VW More

Chris was responsive, and thorough during the entire process. He was straightforward and honest with the pricing and stayed consistent from beginning to end. Overall positive experience ! process. He was straightforward and honest with the pricing and stayed consistent from beginning to end. Overall positive experience ! More

Chris made the experience very easy, he texted and emailed to keep me updated and exchange information. He was patient when we were trying to get on the same page and ultimately we ended up with a car emailed to keep me updated and exchange information. He was patient when we were trying to get on the same page and ultimately we ended up with a car we love. More

This is the second car I’ve bought from Garden Grove VW. I would definitely come back to see Chris Kelly for my next car purchase. Chris is a very straight forward person, and there is absolutely no cat and I would definitely come back to see Chris Kelly for my next car purchase. Chris is a very straight forward person, and there is absolutely no cat and mouse game when dealing with Chris Kelly. I didn’t feel any pressure buying cars at Garden Grove VW. More