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Volkswagen of Gainesville

Gainesville, FL

4.6
1,126 Reviews

3737 N Main Street

Gainesville, FL

32609

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Showing 1,126 reviews

July 20, 2018

Genuine & great to work with I reached out to Volkswagen of Gainesville looking for an Atlas and Nick was quick to respond and went above what I expected for a Salesman. If you w More

by tpruitt
Recommend Dealer
Yes
Employees Worked With
Norman "Nick" Gerard
Jul 23, 2018 -

Volkswagen of Gainesville responded

Rarely is buying a car referred to as fun and we are very proud that Nick made you feel that way during your visit. Thank you so much!

July 19, 2018

"AWESOME" The staff at this dealership are just that.. ( AWESOME). Everyone was extremely professional and took customer service to a higher level. I will most More

by JoeWarren2756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill DeSantis, Veronica McCarthy, Derek Schoening
Jul 19, 2018 -

Volkswagen of Gainesville responded

Thanks for your awesome review, Joe! We truly appreciate it!

July 18, 2018

Purchase used car Great place got us where we needed to be and stayed late to get the job done. Highly recommend Nick and the dealer for working with us to make it happ More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman "Nick" Gerard
Jul 18, 2018 -

Volkswagen of Gainesville responded

Thank you very much for your stellar review, Brandon!

July 18, 2018

Exceptional! When my usual service rep, Misty, wasn't available, Ali processed my work order, answered any questions AND, my car was finished within an hour! More

by HEATHER.PASKELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Callahan, Dan Mannwheiler, Misty Melvin, Walter Jenkins
Jul 19, 2018 -

Volkswagen of Gainesville responded

We aim to please, Heather! Thanks for the great review!

July 15, 2018

Great Attention Misty in service was so attentive and nice. Explained the issues and they were resolved. It was especially nice because I was not inntown, as the work More

by BAUERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Melvin
Jul 16, 2018 -

Volkswagen of Gainesville responded

We are so glad to know that Misty took excellent care of you! Thanks so much for the wonderful review.

July 15, 2018

Amazing Team Everyone from the sales staff to the financing have all been so great! They were willing to work with us and our unique situation and made this the mo More

by jstraitjr72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sweat, Paul Acevedo, Joe Albert, Derek Schoening
Jul 16, 2018 -

Volkswagen of Gainesville responded

We are very proud to have earned not only this incredible review but also your trust. Thank you very much!

July 15, 2018

Shocked surprise Having bought all of my past vehicles at dealerships in Gainesville for the last 40 years, I was so surprised at how quick the staff at Volkswagen of More

by gatorfan56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Foreman, Derek Schoening
Jul 16, 2018 -

Volkswagen of Gainesville responded

Thank you very much for taking a moment to write your wonderful review! We appreciate it!

July 14, 2018

Great place! Very friendly and helpful. Misty was very kind and extremely informative. She helped me step by step and kept it contact with me. More

by REBSHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Melvin
Jul 16, 2018 -

Volkswagen of Gainesville responded

Thanks so much for the lovely review!

July 11, 2018

Excellent service center Thanks so much to all and specially to Ms. Misty. She provided me with the tech info I requiere to service my car at VW and better than that, Ms. Mist More

by jorgems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Melvin
Jul 12, 2018 -

Volkswagen of Gainesville responded

We are glad to hear that Misty gave you a terrific customer service experience! Thanks for the great review!

July 11, 2018

Last emissions. Do service in transmission. Missy is a great service rep. She takes time to explain, answers your questions. She makes sure you feel comfortable with everything before you leave. More

by crgreen3614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Melvin
Jul 12, 2018 -

Volkswagen of Gainesville responded

Thanks for the awesome review! We appreciate it!

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