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Volkswagen of Gainesville

Gainesville, FL

4.6
1,128 Reviews

3737 N Main Street

Gainesville, FL

32609

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Showing 1,128 reviews

October 02, 2018

Professional and very helpful. I knew what I wanted and the dealership was helpful and non pushy. Sales and financing department made the whole experience painless. Extremely More

by nronald1.nr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill DeSantis
Oct 16, 2018 -

Volkswagen of Gainesville responded

We are glad to have earned your five stars. Thanks so much!

October 01, 2018

Honesty goes a long way. My wife and I live in Orange park, Fl, we have 3 kids. Our 2017 Jetta SEL was pretty tight fitting in the back since our newborn came. So we were look More

by PAINTWITHQUALITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hawks, Nick Bowers
Oct 01, 2018 -

Volkswagen of Gainesville responded

Thanks so much for your incredible review! We're happy to know that we were able to meet and exceed your expectations. We look forward to seeing you again!

October 01, 2018

Hssle Free!!! Found my Veloster on CarGurus, was going n and out in a hour on a Saturday. Salesman Bill answered all my questions and even filled it up with gas for More

by Nutronic
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Acevedo, Bill DeSantis
Oct 01, 2018 -

Volkswagen of Gainesville responded

Thanks so much for your wonderful review!

September 30, 2018

Very accommodating and nice sales department I went in knowing what I wanted and what price I could pay without the expectation of them meeting my numbers. They were very upfront about their pric More

by Stevethepirate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wright, Nick Bowers
Oct 01, 2018 -

Volkswagen of Gainesville responded

Very happy to hear you had such a pleasant visit with us. Thanks for your amazing review, Steve!

September 28, 2018

Disrespectful A text message from Scott after I told him I wasn’t getting the car anymore because I’d rather get a house first. “It’s ok man. I knew an approval on More

by jamesvoltaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott, Brennan Rowe
Sep 28, 2018 -

Volkswagen of Gainesville responded

James, you are correct - that behavior is completely uncalled for and we apologize. We are looking into this immediately and will take steps to ensure it never happens again. Thank you for making us aware of this situation; please reach out to us via email if there's anything else you feel we should know about your visit. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

September 26, 2018

Good place to get a car I didn’t feel pressure from anybody or the sellers, the people were nice and caring. I am happy with my new Volkswagen Jetta 2019 More

by Amazonas1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sweat, Nick Bowers
Sep 27, 2018 -

Volkswagen of Gainesville responded

So happy to hear about your great visit with us! Thanks for the wonderful review and enjoy your new Jetta!

September 26, 2018

👍Awesome Gainesville VW highly recommended to purchase a reliable vehicle from.. Top notch Customer Service and Sales.. Check this place out it's a must. I lov More

by Tlvirgil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALLY in Service gets a 5 ?????, Brad Arnett, Joe Albert
Sep 27, 2018 -

Volkswagen of Gainesville responded

Thanks so much for your spectacular review!

September 26, 2018

Great experience !!! Wonderful service would recommend any to purchase a vehicle from this dealership. It was a easy process and I got the vehicle I wanted at the price I More

by barrelracer78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Albert, Norman "Nick" Gerard
Sep 27, 2018 -

Volkswagen of Gainesville responded

Thanks so much for your full five stars!

September 25, 2018

Exellent Great and friendly service . Very informative and educational concerning the car we leased. Felt at home and all our questioned were answered;) Very p More

by cali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sweat
Sep 26, 2018 -

Volkswagen of Gainesville responded

Thanks so much for your amazing review, Cali!

September 24, 2018

Anthony was great to work with. Didn’t feel pressured Great experience! Highly recommend this dealership. Excellent customer service. Went to other dealerships and was highly disappointed. I would recomm More

by Rutledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA, Anthony Sweat
Sep 24, 2018 -

Volkswagen of Gainesville responded

Thank you very much for the amazing review!

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