Volkswagen of Gainesville

Nick Gerard is the man NICK GERAD is the only salesman I have met that works for the customer. I had issues with my truck that I bought and Nick was right beside me and my w NICK GERAD is the only salesman I have met that works for the customer. I had issues with my truck that I bought and Nick was right beside me and my wife the entire time helping us figure out a solution. I dont know what we would've done without Nick on our side. He constantly kept us updated and put us in contact with the people who could solve the issue. NICK is hardworking, passionate, and truly cared about us as customers. We would reccomend Nick to anyone interested in a car. I will never buy another vehicle but through Nick Gerard. More

Thanks a bunch! My husband and I went in to get work done on our VW Beetle. We were treated very well by all of the staff, from the service department to the dealers My husband and I went in to get work done on our VW Beetle. We were treated very well by all of the staff, from the service department to the dealers. We intended to look at some cars but didn’t go in thinking we’d get a new car. Nick Gerard took us on a test drive and worked with us to give us a great offer on a new vehicle. We didn’t feel pressured into our decision and we were made to feel comfortable with whatever decision we came to. We ended up purchasing a Tiguan from them. More

Made Us Feel Appreciated and At Home We came to get service on our 2013 Beetle and were greeted by the service team and our service advisor Ernie. They took care of us very well and quic We came to get service on our 2013 Beetle and were greeted by the service team and our service advisor Ernie. They took care of us very well and quickly completed work that another dealer was going to charge us a lot more for. During our wait we struck up a conversation with Nick Gerard. He made us feel very much at home during our wait. He asked if we were interned in test driving a car. Though we hadn’t really considered buying one today, he walked us through the process in such a great way that we decided to purchase a 2018 Tiguan SE. Everyone treated us great, but Nick made it a fun experienc to buy a car. My thanks to him and everyone at Volkswagen of Gainesville! More

Great Experience Volkswagen of Gainesville was extremely customer-oriented and went above and beyond with regards to service, especially Nick. Although our sale took q Volkswagen of Gainesville was extremely customer-oriented and went above and beyond with regards to service, especially Nick. Although our sale took quite a long time, Nick kept the time we spent there interesting and fun. He was extremely personable and accommodating, and offered vital tips throughout the sales process. More

Excellent experience! Anthony was an awesome salesman and was extremely pleased with the customer service and patience they had with getting me my perfect car. General mana Anthony was an awesome salesman and was extremely pleased with the customer service and patience they had with getting me my perfect car. General manager went above and beyond to get me in the perfect car and was very friendly. Helped me get an awesome deal! So very pleased with everyone! Highly recommend Volkswagen of Gainesville!! More

Great buying experience Contacted through the internet and Nick sent me an email answering my questions. At the dealership I dealt with both Nick and Anthony. Very attentiv Contacted through the internet and Nick sent me an email answering my questions. At the dealership I dealt with both Nick and Anthony. Very attentive and helpful. Woody in finance was great too. Appreciated the professionalism across the board. More

Dealership review My husband and I went to purchase a truck, however, prayed and were at peace if it didn’t work out it didn’t work out. We made that clear to our sales My husband and I went to purchase a truck, however, prayed and were at peace if it didn’t work out it didn’t work out. We made that clear to our salesmen, but they continued to attempt to encourage us to purchase a vehicle we were not interested in. We feel the ego of the establishment got in the way of customer service. We ended up using a more local dealership which we felt much more at peace with. More

Awesome experience From the time we pulled into the parking lot we was greated with the most professional and courtesy staff. Everyone we spoke to ask if there was anyt From the time we pulled into the parking lot we was greated with the most professional and courtesy staff. Everyone we spoke to ask if there was anything we needed to make our visit better. Thanks for a great visit. More

Excellent customer service! After being in sales for over 10 years and now as a public service professional for over 15 years it is rare to find a salesman like Nick that is hone After being in sales for over 10 years and now as a public service professional for over 15 years it is rare to find a salesman like Nick that is honest and willing to fight for you as a customer to get the best deal with no pressure of making a sale. Nick was able to help me find out about information on the vehicle that I was trading that the dealership I purchased it from failed to disclose. I really can't thank Nick enough for his efforts. I would only purchase a vehicle from Nick without a shadow of a doubt, he makes you feel like he's truly your best friend. More

Great guy ! Nick was a true professional ! He worked extremely hard to find me a truck. He went ABOVE and BEYOND ! A lot of salesman get lazy when the going gets Nick was a true professional ! He worked extremely hard to find me a truck. He went ABOVE and BEYOND ! A lot of salesman get lazy when the going gets tough with inventory ( I wanted a very specific truck ) but not Nick, the guy used every resource he had available to him and that impressed the heck out of me ! They don't make sales people like him any more, you can tell right away he listens to the customers wants and needs and goes all out to try and make it happen. Thanks for everything Nick I will be sure to send you as many referrals as I can. More