Volkswagen of Gainesville

VW 1.8T So I went in to the Gainesville VW originally for a certified Pre owned car and ended up walking out with a brand new sweet Ass 2015 VW Passat and it' So I went in to the Gainesville VW originally for a certified Pre owned car and ended up walking out with a brand new sweet Ass 2015 VW Passat and it's all thanks to the staff Raj Moy, Chris don't remember his last name and I think the finance guy/manager tony. Sorry but I so forgot his name. Overall I really appreciated the work those guys did for me just so I was able to get my car. Especially since I was a first time buyer. Raj was able to meet my needs as well as figure out what it was that I wanted in order to get me into my new car. On a scale from 1-10 I give them a 30! Thanks Once again Raj I honestly appreciated all the time and effort dedicated to me. Really really great team! More

Best car buying experience ever! The experience from start to finish at VW of Gainesville was absolutely top notch and professional. David Young, our sales consultant, was super, mad The experience from start to finish at VW of Gainesville was absolutely top notch and professional. David Young, our sales consultant, was super, made us feel at ease from the first day we stepped on the lot and never made us feel pressured. He was extremely patient and helpful. The business manager Chris was very professional and efficient and even the general manager Tony took the time to be sure our experience was going smoothly. We were extremely impressed with the total buying experience and the product, as well. We could not be any happier with our GTI. But having the best car buying experience ever (and for a couple of 60+ year olds, that is saying a lot) just makes us that much happeier with our purchase. Thank you VW of Gainesville! More

Excellent experience This was my second time purchasing a VW Passat from VW of Gainesville. Each experience has been pleasant and the follow-up care has been very thoroug This was my second time purchasing a VW Passat from VW of Gainesville. Each experience has been pleasant and the follow-up care has been very thorough. The facilities are first class and the employees from sales to service are all very helpful. Highly recommend this dealer. More

Very Positive, Professional, & Productive Experience I just returned from a trip to VW of Gainesville. My experience was very positive, productive, and was handled in a professional manner throughout it I just returned from a trip to VW of Gainesville. My experience was very positive, productive, and was handled in a professional manner throughout its entirety. My primary interaction was with Justin but I also interacted with Ali and Chris. It was easy to build rapport with Justin, who immediately puts the customer at ease with his straight-forward but pleasant manner. I was pressed for time initially and Justin and Ali streamlined the purchase in a way that expedited yet moved the sale along in a controlled and understandable manner. Justin went above and beyond in his customer service from the beginning, and maintained it throughout the interaction, even after the sale had been closed. He ensured I had tested/driven the vehicle, had a chance to inspect it, offered me water and soda while in the office, allowed me to use his phone charger (as my device's charge was down), and even brought me upstairs where the sales team was having a group lunch. They joked that they now couldn't talk about me since I was in the room, but interacting with the sales team 'behind the scenes' simply furthered my perspective and understanding of the quality team members VW of Gainesville currently employees. It's rare that you experience all of this from one visit, and at a car dealership nonetheless (we all know the stereotypes), but I stand behind the experience and recommend VW of Gainesville. Trust them to be professional, positive, and productive. Thanks for your time. More

Work in Progress..Final update when we take delivery. We came in wanting a TDI for fuel economy, no batteries, just an avg of 40+mpg. We got it in the Passat. They listened to me and didn't load my trade We came in wanting a TDI for fuel economy, no batteries, just an avg of 40+mpg. We got it in the Passat. They listened to me and didn't load my trade value and only come down a small amount on the new, they did it the right way, "here is what your trade is worth and hear is how low we can go on your new Passat." As a former car salesmen I liked the fact that there was no back and forth. They knew I did my homework before we came in. I knew most of the incentives and rebates, their msrp, invoice vs true cost and that my trade in was not a mint. The experience was good once we worked past a hiccup in paperwork. I would highly recommend them and the VW brand to anyone. Thanks Raj and Ali. More

We love Volkswagen of Gainesville, FL By far, this dealership has it all. Justin McKittrick was our sales rep. and from the very start he was attentive to our needs and we were very very p By far, this dealership has it all. Justin McKittrick was our sales rep. and from the very start he was attentive to our needs and we were very very pleased with his overall approach and attitude. He was kind and caring and very personable. We enjoyed dealing with him and we purchased a Beetle. We were able to get a great deal with no stress and we are so pleased, it was an overall really great experience. We enjoyed dealing with the sales manager, Ali Ansari, as well as the finance rep. Everyone was extremely laid back and nice. We got the royal treatment. Thank you for everything! We will recommend you to anyone we know that wants a volkswagen in Tallahassee, FL. Steve and Janis Maloney More

Wonderfully unexpected purchase I came in for scheduled service on my 2012 Jetta and left with a brand new 2015 Jetta. Justin explained the new incentives; I could not pass up the l I came in for scheduled service on my 2012 Jetta and left with a brand new 2015 Jetta. Justin explained the new incentives; I could not pass up the lifetime warranty and 7 years worry free maintenance. This is my third Jetta from Gainesville VW and each buying experience has been great! More

Wonderful experience Very kind and helpful. Helped me to be able to get the car of my dreams in a way that worked for me. Would highly recommend them to anyone. Very kind and helpful. Helped me to be able to get the car of my dreams in a way that worked for me. Would highly recommend them to anyone. More

Amazing people, awesome experience! As a "first time" buyer who has only previously purchased from BHPH lots, I was expecting to be turned away immediately as I had at so many other plac As a "first time" buyer who has only previously purchased from BHPH lots, I was expecting to be turned away immediately as I had at so many other places before. From the first time Justin contacted me on the phone, I could tell he was genuinely interested in hearing my situation and helping me out. Even as a young person doing it all on my own, Justin and his team did absolutely everything in their power to help me despite my credit and purchase history. Not only were they able to help me get a newer car, but a certified used, still-under-factory-warranty car! I could not be more grateful. I would, without a doubt, recommend them to friends, family, anyone. If you're seeking a quality car from a friendly, no-pressure salesperson, I wouldn't even consider going elsewhere! More

First Time Car Buyer is Impressed! I finally had to upgrade from now 15 year-old car I learned to drive when I was a teenager, and I was nervous about going alone and picking the right I finally had to upgrade from now 15 year-old car I learned to drive when I was a teenager, and I was nervous about going alone and picking the right one. From the time I sent an information request in on the web, Justin stayed in contact with me and helped me through the whole process! He was patient with my many questions, told me about options I hadn't considered like leasing, and was overall a friendly delight to work with. I left the dealership feeling confident in my choice of cars. The other employees were friendly too, especially the finance officer. I will be returning when it's time to buy my next car! More