Volkswagen of Gainesville

Good experience, friendly sales people Purchased a used Passat for my son for high school graduation. Kyle was wonderful, spent hours test driving with us, was genuine and kind, low pressur Purchased a used Passat for my son for high school graduation. Kyle was wonderful, spent hours test driving with us, was genuine and kind, low pressure. Wayne assisted with the sale and coordination of getting the car serviced and minor bodywork done as well as getting the new keys in time for graduation, he was genuinely caring and responsive to my concerns. Price was a little high but eventually the GM worked with me to meet my budget. Dealership lost the key at time of purchase and had to wait for new key to come from Germany. They were able to get the new key just in time for Kyle to present the car with a big red bow to my son as he walked out of graduation! Kyle and Wayne really went the extra mile to make the experience exceptional! More

AWESOME!!!!!! I HAD SUCH A GREAT EXPERIENCE PURCHASING MY PASSAT. MY HUSBAND WAS NOT ABLE TO COME WITH ME AND THE SALES STAFF FROM BEGINNING TO END COULD NOT HAVE M I HAD SUCH A GREAT EXPERIENCE PURCHASING MY PASSAT. MY HUSBAND WAS NOT ABLE TO COME WITH ME AND THE SALES STAFF FROM BEGINNING TO END COULD NOT HAVE MADE ME FEEL MORE COMFORABLE. AND MY HUSBAND WAS SO HAPPY WITH THE PRICE HE WENT BACK 3 WEEKS LATER AND PURCHASE A NEW CAR HIMSELF. More

Great service center Misty goes above and beyond to make sure my vehicle is in good shape and to keep me aware of future issues before they become emergencies. Misty goes above and beyond to make sure my vehicle is in good shape and to keep me aware of future issues before they become emergencies. More

Wonderful Service! Excellent service when I purchased my car through Volkswagen of Gainesville. JP was awesome to work with and everybody there was nice and wanting to Excellent service when I purchased my car through Volkswagen of Gainesville. JP was awesome to work with and everybody there was nice and wanting to help you find the right car. I would highly recommend Volkswagen of Gainesville! More

Excellent Service Excellent dealer and sales. No frills and to the point. We had a great experience purchasing our new 2017 VW Jetta. We definitely recommend this dea Excellent dealer and sales. No frills and to the point. We had a great experience purchasing our new 2017 VW Jetta. We definitely recommend this dealer. More

AMAZING!!!!!!!!!! My experience with Gainesville Volkswagen was amazing. I came knowing what I exactly wanted in my car. Before coming to GVW I had been to several othe My experience with Gainesville Volkswagen was amazing. I came knowing what I exactly wanted in my car. Before coming to GVW I had been to several other car dealerships , just to leave there disappointed and defeated. But I knew I couldn't give up on my dream car. So I made the choice to stop in GVW. I didn't go feeling enthusiastic and excited because of my previous encounter with past dealership. My first encounter was with James Peters, He's a guy with this great personality and very funny. We sat down and we started to talk. I told him exactly what I wanted . (AND THEN I ASK THE BIG ?) Can you get me this car right here. I held my breath for a moment. He said yes, stay here i will be right back. He came back and I was introduced to Damon Darden a very charismatic and pleasant guy. He listen to me very carefully. I said can you get me this car right here. He said yes I can. He said I will call you on Monday. I left feeling not sure if he would come through, but I wanted to give them a chance. I waited patiently. He called Monday like he said. He said I have your car and It will be in on Wednesday. I said OK. Still feeling a little hesitate. Wednesday arrived. Damon called and sent picture of my car to me and said come pick up your car. I just couldn't believe it. I became so excited and filled with lots of joy. They made it happen for me. Right then, I truly knew it was all about me and they worked very hard to make sure that I had my dream car. I cant tell you how much I really appreciate the patience, kindness and how hard these guys work for me. They are truly the best dealership I have worked with. Guys KUDOS TO YOU ALL. I thank you guys and you guys are the best. More

Great Dealership with ZERO hassles. A+ I HATE buying cars. Especially from a dealership but in looking for what I wanted, there was a used Dodge RAM at Volkswagen in Gainesville that I foun I HATE buying cars. Especially from a dealership but in looking for what I wanted, there was a used Dodge RAM at Volkswagen in Gainesville that I found through my TrueCar.com app. I took a chance and contacted Volkswagen and was put in contact through JP. From the moment I expressed interest, he was on it. He has a great way of working with you, talking with you and LISTENING. I was impressed from the get-go however, I wasn't sold. This guy sounded too good to be true. We just hit it off. But I also know this guy sells cars for a living and perhaps I could save a nickel by looking around. I don't live in Gainesville and I thought perhaps I could find something closer. Truth is: I'm a cautious guy so I kept looking. I made contact with a couple of local dealerships and even had another truck driven in from 30 miles away so I could test drive it. Local guy was OK but it was clear to me that the local dealership offered little and he seemed too focused on blowing smoke. Volkswagen's Dodge was a step up model and the local guy would only match price on the base model. It had fewer miles but it didn't feel right. Like I said, I'm cautious so I took a chance with JP, drove over and kicked the tires. He and I sat down and had a real conversation. At no point did JP try to "sell" me the truck. We talked turkey a bit and we compromised here and there on what I was looking for but it was a great experience. VW offered 10 yr/100K power trans warranty, oil changes for a year, free key replacement for 3 years (FULL key replacement including house, office, etc for a year) and free car washes for life. I asked about oil changes (being that I don't live in Gainesville) and wondered if I had to make an appointment...JP offered to drive to my house with a loaner, take the truck back to his dealership and have oil changed for me if I liked. Know what? I believe him. He knows I'm writing this so I'm going to keep him at his word but honestly, I don't feel played or taken for granted. My wife and I finally decided to purchase and it was simply a no hassle affair. No pressure, no awkward moments, no hurry. It was a great experience. Once I committed to purchase then I got to meet the manager and finance agent. BOTH were simply outstanding. Not only was a good deal for me but VW of Gainesville looked and ran like a first class operation. They couldn't have made it any smoother for me and my family. I'm sold and will tell everybody I know how fantastic VW was to me as a customer. Thank you, JP for going the extra mile! More