Volkswagen of Gainesville

Quick and good Easy to schedule. Immediately met upon arrival in service. The service advisor, Gary, offered a discount coupon and was very nice and helpful. I left Easy to schedule. Immediately met upon arrival in service. The service advisor, Gary, offered a discount coupon and was very nice and helpful. I left my car went to lunch. When I got back I waited 10 minutes in a nice lounge. Gary came and got me and checkout was painless. I will go back there for my next service. More

My car kept dying & the alarm kept going off for no reason my car starts, and hasn’t died since being fixed. my car went to the shop here before a week ago when it hadn’t had issues starting yet, and it was ju my car starts, and hasn’t died since being fixed. my car went to the shop here before a week ago when it hadn’t had issues starting yet, and it was just to fix the alarm issue. it didn’t change after i got it back, and it’s true for the second visit as well. More

A plan well done! From the salespersons (Anthony) to finance (Derek), I felt at ease and opted to purchase a vehicle because they listened to my concerns, limitations a From the salespersons (Anthony) to finance (Derek), I felt at ease and opted to purchase a vehicle because they listened to my concerns, limitations and needs! They developed a plan and provide me with options vs. forcing an agenda. I truly appreciate their professionalism. More

Friendly and Professional Everything was done as expected. Great customer service. I had new rims put on and my windshield replaced. Nate was very helpful and Kelly made everyt Everything was done as expected. Great customer service. I had new rims put on and my windshield replaced. Nate was very helpful and Kelly made everything go smoothly. More

Courtesy ,friendly, low key , all around great people. I was seriously impressed by the sales people and managers alike.Knowledge courtesy and friendliness would describe the best this dealership.Nathan wo I was seriously impressed by the sales people and managers alike.Knowledge courtesy and friendliness would describe the best this dealership.Nathan would be way up on my list.I felt we were treated respectfully and Kindly.10 star recommendation from us.Alex B , Dunnellon. More

With out Misty I would go some place else Your service is OK,but some of your service people have a answer be fore really looking the problem over some of them shoot from the hip.The cost of Your service is OK,but some of your service people have a answer be fore really looking the problem over some of them shoot from the hip.The cost of ownership is getting really bad,I,m not driving a Benz.. More

The best service experience. Misty at the service department was able to make me feel like customer service at this Volkswagen dealer really matters. Keep up the good work!!! Misty at the service department was able to make me feel like customer service at this Volkswagen dealer really matters. Keep up the good work!!! More

Great! Staff at VW of Gainesville was excellent as always. I’d like to especially thank Nathan Foreman. He really cared about making sure I was happy with th Staff at VW of Gainesville was excellent as always. I’d like to especially thank Nathan Foreman. He really cared about making sure I was happy with the deal and not just making a sale. Great service. More

Big Nicks first day!! Glad we bought a car from big nick!! He was an awesome and very courteous salesman. Did his job perfectly!! Thanks to both Nick and Derrick!! Good see Glad we bought a car from big nick!! He was an awesome and very courteous salesman. Did his job perfectly!! Thanks to both Nick and Derrick!! Good seeing Derrick again! More

Service Great in and out let me know future work that will need to be done, provided me a quote and was a no hastle out the door experience Great in and out let me know future work that will need to be done, provided me a quote and was a no hastle out the door experience More