Volkswagen of Fort Myers
Fort Myers, FL
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Great experience from start to finish. Gary and Brantley took great care of me, are very knowledgeable and did not put any pressure on me. It’s the first time I actually enjoyed my auto Gary and Brantley took great care of me, are very knowledgeable and did not put any pressure on me. It’s the first time I actually enjoyed my auto purchase experience. I would definitely work with Gary again next time I need to purchase a vehicle. More
Good relationship prior to the sale but after it was a different story. I did not get the paperwork on the warranty for the finish and interior as I was told I would get. Called several times no return c different story. I did not get the paperwork on the warranty for the finish and interior as I was told I would get. Called several times no return call. Paid to much taxes according to the Alabama tax people and I tried to tell them that when I got the car. Not good. More
Gary Erickson always takes care of his customers. The General Manager and Finance Manager made the buying process a breeze. Highly recommend. The General Manager and Finance Manager made the buying process a breeze. Highly recommend. More
First off, Joe was extremely Professional and Honest. Thats the only good thing! We drove 6.5 hours (One Way) to purchases a 2018 Ford Expedition. Vehicle drove fine and was in pretty good cosmetic condi Thats the only good thing! We drove 6.5 hours (One Way) to purchases a 2018 Ford Expedition. Vehicle drove fine and was in pretty good cosmetic condition. When we first test drove the vehicle, we were inside of the vehicle when we started the engine. Ran fine and sounded fine; therefore, we handed them a check and was out the door with the Expedition. When we went to leave, I was standing outside the vehicle when my wife cracked the engine. I heard a weird noise for a split second, and asked Joe what the noise was. He responded, " Not real sure, but the vehicle has checked out by OUR mechanics, and we could not sale the vehicle if there was anything wrong with it." I took his word for it and we drove 6.5 hours home. Once we get home, we crank the vehicle again, and again there was the noise. I have a mechanic look a the vehicle, and to a shocking surprise the engine has a bad Cam Phaser. I contact the dealership and the manager told me "Well you did by a used vehicle." Such as slap in the face! More
Joe was very thorough and professional. I would recommend him to friends and family. he explained things to me and my wife very thoroughly like no other salesman did before. I would recommend him to friends and family. he explained things to me and my wife very thoroughly like no other salesman did before. More