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Volkswagen of Fort Myers

Fort Myers, FL

4.3
225 Reviews
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14060 S Tamiami Trail

Fort Myers, FL

33912

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Showing 225 reviews

August 28, 2024

Jimmy and Jeremy were outstanding! !!! I bought 3 cars at the same time for my family. I really appreciate their kindness and expertise! Jordan is also a great guy!!! More

by CAF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy and Jordan
Aug 31, 2024 -

Volkswagen of Fort Myers responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 18, 2024

The service department is horrible. They have a nasty attitude and they never answer the xxxx phones. I had an appointment three weeks I needed a loaner when I got there no loaner. I wa More

by NYPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 21, 2024 -

Volkswagen of Fort Myers responded

Hi, we really appreciate you bringing this experience to our attention. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager at 706-442-2003 so we can speak with you further.

June 12, 2024

Terrible. Can’t fix an issue and had my car over two months with no communication. GM was also talking about items he has no idea to try and cover himself. The More

by alex.herrera421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin greene
Jun 14, 2024 -

Volkswagen of Fort Myers responded

Hello, I know you bought an Atlas from us and had some issues. I offered to switch you out of the vehicle because we wanted you to have a good experience. When I heard about some water spots on your car, I personally took your car to detail and got those issues resolved. I'll work with my team to grow and learn from our experience. Feel free to reach out to me if you have any questions. Jimmy Duong, General Manager C(706)-442-2003

Jun 14, 2024 -

alex.herrera421 responded

Hi, sorry but you came out and the first thing you said is “this isn’t our fault, we can’t protect every car” please stop the front. They weren’t water marks either. Your service manager was super rude also saying she wouldn’t do anything. Extremely unprofessional on all sides. You did a temporary fix for something you permanently damaged. Please everyone go to another dealership!

April 11, 2024

Jeremy gave us an amazing sales experience from the 1st text up until we signed on the dotted line. He has a positive attitude, he's very knowledgeable and just an overall great person to work with. We wil More

by neasha.barnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 13, 2024 -

Volkswagen of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 10, 2024

The Fort Myers VW team were great to work with and I would recommend to family and friends. More

by oktane1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
Apr 12, 2024 -

Volkswagen of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2024

Very accommodating, knowable staff. they work with you based on your needs, without any pressure. More

by HHall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe, Cameron.
Apr 10, 2024 -

Volkswagen of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2024

Didn't like that they charged dealer fees, but they did lower the price a few grand, so that camcelled them out. Overall a great dealership and a painless process. More

by Kenny mac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego, Tommy
Apr 10, 2024 -

Volkswagen of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 07, 2024

i had such a great experience! everyone there was so nice and welcoming. joe was very personable and inviting More

by kmsanders02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
entire staff
Apr 09, 2024 -

Volkswagen of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 05, 2024

While waiting for service on our 2019 VW Atlas, we walked around the dealership showroom and decided to purchase a 2024 VW Atlas. More

by linmatthew
Recommend Dealer
Yes
Employees Worked With
Gary Erickson
Apr 09, 2024 -

Volkswagen of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 05, 2024

Everyone was courteous and helpful. All of our questions were answered and explained to our satisfaction. More

by linmatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Erickson
Apr 09, 2024 -

Volkswagen of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!