Volkswagen of Fort Myers

BUYERS BEWARE! !! This is an update to a review I posted last month. Couple of weeks after posting my review I found out the vehicle I purchase has a huge problem !! This is an update to a review I posted last month. Couple of weeks after posting my review I found out the vehicle I purchase has a huge problem of rust/corrosion on both side parts on frame under car, running from front to back. This situation was never disclosed to me, I wasn't given the opportunity to assess the damage. After several failed communication efforts, emailing the letter, I asked Roland Onorio to forward a letter (with photos) to the manager, he did (9/6/2024). The letter explained everything, I also included photos of the damage. I specifically express my concern regarding the safety or risk driving a car with such level of rust/corrosion. To this day 9/25/2024, I never received the courtesy of a response. I haven't received from Volkswagen of Fort Myers FL manager, any response acknowledging my concerns reason why I will direct my concern and complaint direct to Volkswagen USA Headquarters' CEO Pablo Di Si. I'll post and update on the progression. if any, of this problem. Less by MarSan More

Todd was great. I really appreciated his wonderful and friendly service! Bought a new Tiguan! I really appreciated his wonderful and friendly service! Bought a new Tiguan! More

Josiah was great from start to finish of getting me into my new lease. Everyone at the dealership made it a smooth and painless process! my new lease. Everyone at the dealership made it a smooth and painless process! More

Best car buying experience I have ever had! !! Informative, fair, and smooth lined process. Gary, our salesman was the BEST! !! Informative, fair, and smooth lined process. Gary, our salesman was the BEST! More

I had a great experience! From the minute I got out of my old car to the minute I received my new one. Cameron and the whole team made the whole process seamless with none of From the minute I got out of my old car to the minute I received my new one. Cameron and the whole team made the whole process seamless with none of the gamesmanship other dealerships. I was able to get the car I needed at a price that I was able to afford without being raked over the coals. Easily the best buying experience I’ve had in 43 years of car ownership. Thank you! More

I think this was the best car buying experience I have ever had. The salesman was friendly and helpful. The process went very quickly and smoothly. ever had. The salesman was friendly and helpful. The process went very quickly and smoothly. More

The VW of Fort Myers dealership is clean, friendly, hospitable, and was a pressure free experience. Me, my wife, and our son were there last week and our comfort and our questions were their priority. hospitable, and was a pressure free experience. Me, my wife, and our son were there last week and our comfort and our questions were their priority. Great dealership experience. Josiah presented us with the numbers we requested and at no moment did we feel pressured or uncomfortable. He answered every question with 100% clarity and knowledge of the products in question. This was a very pleasant car buying experience because of him and the rest of the VW of Fort Myers team. Thank you! More

The dealership was very clean people very helpful. The salesman was very polite did not push for any videos or anything like that The salesman was very polite did not push for any videos or anything like that More

Recently, I completed the purchase of a vehicle at Volkswagen of Fort Myers, 14060 S Tamiami Trail, Fort Myers FL. I want to take this opportunity to express my appreciation to Tomi and Roland Norio Volkswagen of Fort Myers, 14060 S Tamiami Trail, Fort Myers FL. I want to take this opportunity to express my appreciation to Tomi and Roland Norio for making the long hours process come to fruition. Roland, your untiring efforts helped me get the vehicle that I wanted. You didn't give up even when I was about to give up. You took 'my quest' to the finish line. Customer Service is second nature to you. Thank you, Roland, your friendly, caring, attentive approach, will forever be esteemed. Maria Santiago Cape Coral FL More