Volkswagen of Fairfield

Everyone was very polite and helpful I look forward to brining my vehicle back into service. brining my vehicle back into service. More

Darrell gives excellent customer service. He and the staff very great. Everyone made my visit pleasurable. He and the staff very great. Everyone made my visit pleasurable. More

This is the second time they sent me a review and I’m even more disappointed than before I have had my car since July 3 and st least 5 of those days trying to fix it the check engine light came on the fi even more disappointed than before I have had my car since July 3 and st least 5 of those days trying to fix it the check engine light came on the first day I had it and now the car is parked and can’t drive it because it’s not getting enough power because the part they replaced is still broken this was the worst first time car buying experience I ever had I should have gave the car back the second time I came in when I had the chance but was told everything was ok what a lie so now if they do fix it are there going to be engine issues because of being driven while the map sensor need to be replaced I will never feel comfortable driving the car this is absolutely horrible I’m tired of reaching out I pray they make this situation right because this is not ok More

The dealership was very helpful! I appreciated that everyone worked to make the experience positive. I appreciated that everyone worked to make the experience positive. More

Quick and fast. And was very knowledgeable. I’ll recommend this dealer for sure 10 out of 10! And was very knowledgeable. I’ll recommend this dealer for sure 10 out of 10! More

Very Happy with my first New VW of Fairfield Service experience. Service Team was there to answer all questions I had (in person and via text). Tech who serviced my vehicle and recorded a video detailin experience. Service Team was there to answer all questions I had (in person and via text). Tech who serviced my vehicle and recorded a video detailing the work that was done and noted results for various items checked. 30K Mile Service at a fair price. Friendly people. More

Honestly, I am extremely upset over my purchase. I came in looking for a reliable car and do not feel as if that’s what I received. I have taken the car back multiple times for problems the check en I came in looking for a reliable car and do not feel as if that’s what I received. I have taken the car back multiple times for problems the check engine light turned on after I bought the car and drove 20 miles and the tire pressure light is on. Also, this was by far the worst experience for it being the first time I bought a car off the lot I would’ve had better luck going to an auction More

Mike was great. Patient. Knowledgeable without making stuff up that he didn’t know about. When we didn’t originally make our purchase at FVW, Mike didn’t make it Patient. Knowledgeable without making stuff up that he didn’t know about. When we didn’t originally make our purchase at FVW, Mike didn’t make it a bitter walk-away. After a week he followed up with us and his timing was good since our first purchase didn’t work out and we were glad to follow through again with Mike for our final purchase. I would say that his non aggressive attitude made such a difference to us in our final decision to purchase. More

I am truly happy with my experience. Candy and the team did an amazing job. Candy was very informative on my vehicle and was able to answer all of my questions . Tell this day i can tex Candy and the team did an amazing job. Candy was very informative on my vehicle and was able to answer all of my questions . Tell this day i can text her with more questions, and she responds right away . We had to order mats for my car, and she continues to update me. I will definitely refer my family and friends to Faifield VW . More