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Volkswagen of Fairfield

Fairfield, CA

Overview
Employees
Reviews
Vehicles
4.6
67 Reviews
Volkswagen of Fairfield is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit. Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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2855 Auto Mall Pkwy

Fairfield, CA

94533

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Showing 67 reviews

January 04, 2024

Friendly, courteous, knowledgeable, and actually the quickest I have experienced for getting in and out of a dealership. I was impressed with the ID.4 that I leased and would recommend the car and this More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Castro, Emily Howard
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December 25, 2023

They were very professional and courteous. I wasn't able to get the car I wanted but I'd be willing to work with them again. More

by ladymichellehersey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Marshall
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December 06, 2023

Michael thank youyou so much for my purchase experience. You made it so easy. also made it from improbable to possible. More

by howheeler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candy Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Castro, Michael Marshall, Thalia Dimas, Mark Gosson
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Dec 16, 2023 -

Volkswagen of Fairfield responded

Thank you for your kind words! We're delighted to hear that Michael made your purchase experience easy and turned the improbable into the possible. If you have any more questions or need assistance in the future, Michael and the entire team are here for you.

December 04, 2023

Amazing experience start to finish, come VW of Fairfield and you won’t be disappointed. More

by Alimymy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2023 -

Volkswagen of Fairfield responded

Thank you for your positive feedback! We're thrilled to hear that you had an amazing experience from start to finish at VW of Fairfield.

November 28, 2023

From start to finish, Mike went above and beyond as we negotiated our deal remotely. He was very transparent, professional, heard everything we were asking for, then delivered seamlessly! His sales approa More

by CCN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Smith, Michael Marshall
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Nov 28, 2023 -

Volkswagen of Fairfield responded

Thank you for leaving such a great review for Mike! We are so happy to hear that he was so easy and wonderful to work with. He is a fantastic member of our team, and we will be sure to share your praises with him. Have a great day and enjoy your new vehicle!

November 14, 2023

Michael was an absolute professional. He was very patient while I tried to make a final decision. He provided all the information I requested with no pressure. I look forward to purchasin More

by greta adetunji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keila Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaymes Bergman, Jon Smith, Michael Marshall, Jacob Hinkle, Angela Escobedo, Emily Howard, Harleen Dabb
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Nov 21, 2023 -

Volkswagen of Fairfield responded

Thank you for sharing your positive experience with Michael at Fairfield Volkswagen! We're delighted to hear that he was an absolute professional, patient, and provided all the information you needed without pressure. It's wonderful that you had an absolutely great experience, and we appreciate your kind words. We look forward to assisting you with the purchase of your electric vehicle. Thank you for choosing us, and we can't wait to serve you again!

November 05, 2023

No hassle buying was relaxing. Torres was very nice and respectful. Jon was great. Car battery failed a day after we bought and Jon was very willing to fix the problem. I was back More

by Rlpterrazas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anzkary Torres, Jon Smith
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Nov 21, 2023 -

Volkswagen of Fairfield responded

Thank you for sharing your positive experience with us! We're thrilled to hear that your no-hassle buying experience was relaxing and that Torres and Jon provided excellent service. It's great to know that Jon was quick to address the car battery issue, ensuring you were back on the road with a new battery at no cost to you. We appreciate your feedback on the extremely friendly staff you encountered. Thank you for choosing us, and we're here to help anytime you need.

October 09, 2023

Michael was a pleasure to work with. He was patient with my wife and son as we made a decision. More

by Ro11iepo11ie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Smith, Michael Marshall
Report | Print
Nov 02, 2023 -

Volkswagen of Fairfield responded

Thank you for leaving a fantastic review for Michael! We are thrilled that he was so patient with your family and that he could get you into a great vehicle for you. Have a great day!

October 05, 2023

For my first time I enjoyed it not no hassle Kenny is the man appreciate the time you put in More

by charlesbraggs2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Schroeder
Other Employees : Jon Smith
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Nov 02, 2023 -

Volkswagen of Fairfield responded

Thank you for your great review of Kenny! It is great to know that he was so helpful!

October 03, 2023

Mike is very knowledgeable, patient, and friendly. Took his time going over all the details with us thoroughly, gave us lots of good tips and advice. Really glad that we got assisted by him, awesome p More

by Jessica L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Schroeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Marshall
Report | Print
Nov 02, 2023 -

Volkswagen of Fairfield responded

It's fantastic to hear about your positive experience with Mike at the dealership! We're delighted that you had an awesome experience and that you're now part of the VW family. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new VW, and thank you for choosing us for your automotive needs!

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