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Volkswagen of Fairfield
Fairfield, CA
67 Reviews
Volkswagen of Fairfield is More than a Dealership. We are dedicated to providing you with the best automotive shopping experience by offering transactions built on transparency, personalized service, and genuine care for your needs. We empower our guests throughout their vehicle ownership journey. Our commitment to exceptional service continues long after the sale. Our More Than Service program ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
Our commitment extends beyond vehicle sales and service. We prioritize creating a healthy work-life balance for our employees with excellent career training and advancement opportunities. We're also deeply invested in community involvement and philanthropy, demonstrating our dedication to being.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 67 reviews
April 10, 2024
Candy helped me get the truck I wanted. She was knowledgeable and took time to explain no pressure. I love my truck. She was knowledgeable and took time to explain no pressure. I love my truck. More
by ichigomilk1
Employees Worked With
March 31, 2024
terrible service and abuse of consumer charges, absolute despotism towards customers and racism when being treated despotism towards customers and racism when being treated More
by Rosa Baltazar
Employees Worked With
March 28, 2024
Working with Mike was a fantastic experience. Great customer service and made buying a car a very pleasurable and seamless experience. 10 outta 10 Great customer service and made buying a car a very pleasurable and seamless experience. 10 outta 10 More
by ronangold
Employees Worked With
Jon Smith, Michael Marshall
March 19, 2024
I had a great experience at Fairfield of Volkswagen and the dealership owes that to Mike. Mike was easy to reach and clear on next steps as he walked me through the car buying experience. the dealership owes that to Mike. Mike was easy to reach and clear on next steps as he walked me through the car buying experience. More
by iamjoegarcia
Employees Worked With
Jon Smith, Michael Marshall
January 24, 2024
It’s an easy straightforward shopping excperrience. I highly recommend this dealer. They made it easy! I highly recommend this dealer. They made it easy! More
by Caroli
Employees Worked With
January 23, 2024
The dealership is excitedly helpful and knowledgeable. Candy, Kenny, and Jon were professional in helping get the my Jetta. Candy, Kenny, and Jon were professional in helping get the my Jetta. More
by phoebesart
January 17, 2024
I have been searching for the right preowned car for several weeks, and though I have not found the right car yet, I definitely found an awesome dealership at Volkswagen Fairfield. The customer service several weeks, and though I have not found the right car yet, I definitely found an awesome dealership at Volkswagen Fairfield. The customer service was amazing and my salesman was Jaymes. I’m actually hoping that when I do find the right car it’ll be from Volkswagen Fairfield just so I can have that quality customer service. More
by christinefriis
Employees Worked With
Jaymes Bergman
January 14, 2024
I just purchased a 2013 Ford Edge from VW of Fairfield. . I like to say what a great experience!!! Mike Marshall, one of the car sales specialists, was super amazing. He did an excellent job assisting me in . I like to say what a great experience!!! Mike Marshall, one of the car sales specialists, was super amazing. He did an excellent job assisting me in my purchase. Not only did he respond to my internet request.. he took his time to go over every detail from the many questions I asked him... I bought the car for my wife and told Mike what I was looking for and what her needs were.. and with no pressure from him, he helped make it happen.. And did I mention the showroom at VWoF? Wow, it's a state of the art.. I've never seen anything like it.. not only was it beautiful but the staff was friendly ,and inviting!! I am telling everyone that if you're looking for a car new or used well, this is the place VW of Fairfield... I was I could give time a million stars 🌟 🤩 !!! Thank you, Mike Marshall and the team at VWoF... !!! More
by Johnalston10
Employees Worked With
Jon Smith, Michael Marshall
