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Volkswagen of Fairfield

Fairfield, CA

4.6
63 Reviews
Volkswagen of Fairfield is the second dealership owned by Fairfield Automotive Partners, a partnership between two family-owned businesses – the Denver-based Schomp Automotive Group and Third Set Partners, an African-American company based in Northern California. Volkswagen of Fairfield operates under the One Price. One Person. One Hour.® philosophy, and offers guests “A Better Way” to experience auto sales and service. “A Better Way” means providing guests with a superior experience while creating a healthy work-life balance for employees with excellent career training and advancement opportunities. It also includes robust community involvement and philanthropy.
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2855 Auto Mall Pkwy

Fairfield, CA

94533

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Showing 63 reviews

May 31, 2024

Susie is one of the nicest and most relatable sales consultants I’ve ever met. She genuinely cares about her customers and is always willing to do the right thing and go above and beyond when needed! Y More

by mrp5150
Recommend Dealer
Yes
Employees Worked With
Suzie Rose
Jun 05, 2024 -

Volkswagen of Fairfield responded

We appreciate you taking the time to share your positive experience! We are thrilled to hear that Susie went above and beyond to provide you with excellent service. Please do not hesitate to reach out if you need anything in the future. We look forward to welcoming you back! The Volkswagen of Fairfield Team

May 28, 2024

Suzie is the best! !!! She is so knowledgeable and KIND! She’s you’re go to girl! More

by Dominique Sleeper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzie Rose
May 30, 2024 -

Volkswagen of Fairfield responded

Thank you for the 5-star review, Dominique! Suzie is fantastic and we're thrilled to hear that she provided you with excellent service and made your experience memorable. We appreciate your kind words and look forward to assisting you again in the future at Volkswagen of Fairfield. The Volkswagen of Fairfield Team

May 26, 2024

Susie went above and beyond to make a video so I can see the car sense I live in Sacramento Ca Thank you! Chris J Shot Media Films More

by shotmediafilmz
Recommend Dealer
Yes
Employees Worked With
Suzie Rose
May 29, 2024 -

Volkswagen of Fairfield responded

Thank you for sharing your positive experience! We're thrilled to hear that Susie went above and beyond to help you view the car from Sacramento. Your kind words mean a lot to us at Volkswagen of Fairfield. If you ever need assistance in the future, feel free to reach out. We appreciate your support! The Volkswagen of Fairfield Team

May 26, 2024

Suzie was Excellent. She was very kind and Professional.. When I decide if this something I would want compliments I will definitely ask for her. More

by lorettaaboyette
Recommend Dealer
Yes
Employees Worked With
Suzie Rose
May 29, 2024 -

Volkswagen of Fairfield responded

Thank you for the 5-star review! We are thrilled to hear about your positive experience with Suzie at Volkswagen of Fairfield. We appreciate your kind words and look forward to assisting you with your future vehicle needs. See you next time! The Volkswagen of Fairfield Team

May 24, 2024

Great service. Answered all my questions and very friendly staff. Keep up the good work. More

by tremax35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzie Rose
May 28, 2024 -

Volkswagen of Fairfield responded

Thank you for the wonderful review! We appreciate your kind words about our service and staff at Volkswagen of Fairfield. We're delighted to hear that we could assist you and provide a positive experience. Please feel free to reach out if you have any more questions in the future. We look forward to serving you again! The Volkswagen of Fairfield Team

May 22, 2024

Suzie was very helpful and answered all my questions regarding my VW. I would recommend her to my friends for any future purchase. More

by MAG227
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Suzie Rose
May 23, 2024 -

Volkswagen of Fairfield responded

Thank you for your kind words, Suzie is indeed a valuable member of our team at Volkswagen of Fairfield. We're thrilled to hear she provided you with excellent service and answered all your questions. Please feel free to refer your friends to her for any future VW purchases. We appreciate your recommendation! The Volkswagen of Fairfield Team

May 10, 2024

It was very inviting and they offered a lot of different amenities to keep guests happy More

by ricardot0613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzie Rose
May 15, 2024 -

Volkswagen of Fairfield responded

Thank you, Ricardo, for sharing your experience with Volkswagen of Fairfield. We are thrilled to hear that you found our amenities welcoming. At Volkswagen of Fairfield, we strive to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back in the future. The Volkswagen of Fairfield Team

May 10, 2024

It was a wonderful experience doing business with Suzie at Volkswagon for Fairfield. She was professional, very attentive to my needs and down to earth good human as well. I will recommend Volkswagon to o More

by petlink7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzie Rose
May 15, 2024 -

Volkswagen of Fairfield responded

Thank you for the fantastic review! We're thrilled to hear that Suzie provided you with exceptional service at Volkswagen of Fairfield. We appreciate your recommendation and look forward to assisting you or your friends in the future. Thank you for choosing us! The Volkswagen of Fairfield Team

May 08, 2024

I really didn’t think I would ever be able to finance a car .53 years old and one week before I got denied for a kohls card but then this sales woman from vw of Fairfield called me out of nowhere and said More

by dansbdsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Castro, Suzie Rose
May 13, 2024 -

Volkswagen of Fairfield responded

Thank you for your amazing review! We are thrilled to hear about your positive experience with us at Volkswagen of Fairfield. We're delighted that our team member went above and beyond to make your car-buying experience exceptional. We strive to create a welcoming and comfortable atmosphere for all our customers, and we are glad that you felt at home. Thank you for choosing us, and we appreciate your loyalty and your kind words. If you ever need anything, please don't hesitate to reach out. Drive safely and enjoy your new car! Warm regards, Volkswagen of Fairfield. The Volkswagen of Fairfield Team

May 07, 2024

Very happy with the experience with Volkswagen of Fairfield and with Suzie, she helped us with making sure our purchase is quick and she even gave us pointers about the vehicle we bought. Very profes More

by eclivelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzie Rose
May 10, 2024 -

Volkswagen of Fairfield responded

Thank you for your kind words! We are thrilled to hear that Suzie provided you with exceptional service and made your purchase smooth and informative. We are delighted that you are happy with your new vehicle and that it meets your expectations. Suzie and the rest of the Volkswagen of Fairfield team are always here to assist you whenever needed. Thank you for choosing Volkswagen of Fairfield! The Volkswagen of Fairfield Team

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