Volkswagen of Eau Claire - Service Center

Tyler was incredible! I had a meeting that ran late, so I was late for my oil change appointment. I called and he said no problem, bring it in and he will get in. I told h I had a meeting that ran late, so I was late for my oil change appointment. I called and he said no problem, bring it in and he will get in. I told him I had a meeting that I couldn't miss and it didn't allow him much time (20 min) to work on my Audi. He said no problem, how about we shuttle you around so you can make your meetings and we can allow ourselves enough time to fully service your vehicle. Tyler couldn't have been any more accommodating. 5 stars More

The service team is amazing. Super friendly, explains everything, I appreciate all that you do!! Super friendly, explains everything, I appreciate all that you do!! More

Service was great and the time frame was great as well. My vehicle was finished in the time frame they gave me and I even added a small repair when I got ti the shop. My vehicle was finished in the time frame they gave me and I even added a small repair when I got ti the shop. More

Jonathan was an excellent service intake person and answered questions so that I could understand. answered questions so that I could understand. More

I was very impressed by both Tyler and John in the service department. Wonderful to work with and I would not hesitate to recommend them. service department. Wonderful to work with and I would not hesitate to recommend them. More

I've known the staff at Volkswagen/Audi for almost 10 years and they've been nothing but the best to me and treated me well in that time. years and they've been nothing but the best to me and treated me well in that time. More

So far so good! Had the transmission replaced under warranty they loaned me a new Atlas to drive at no charge while it was there. They kept me up to date with the jo Had the transmission replaced under warranty they loaned me a new Atlas to drive at no charge while it was there. They kept me up to date with the job via text message so I Knew where it was it. Shop and Dealership were clean and everyone there was friendly and helpful. More

The service department at VW, specifically Tyler, was exceptional. They made an unexpected and frustrating blown tire into a positive experience. exceptional. They made an unexpected and frustrating blown tire into a positive experience. More

Worked well with my warranty coverage to get all repairs covered .. very pleased and with continue to do my service worked there ! Thank you for all your help ! covered .. very pleased and with continue to do my service worked there ! Thank you for all your help ! More

I haf just moved here and needed work done on my Audi. i found this shop and they were very helpful in letting me know what needed to be done on my car. I brought it back to have a tuneup, a balljoint and i found this shop and they were very helpful in letting me know what needed to be done on my car. I brought it back to have a tuneup, a balljoint and intercooler replaced. Unfortunetly, a knuckle got broken which made my car undriveable. They let me have a loaner car until my car was done. Tlyler was very helpful and gave hreat customer service. More