Volkswagen of Eau Claire - Service Center

Great customer service, answered my questions, definitely will bring my car back for servicing when needed. will bring my car back for servicing when needed. More

Thorough, convenient and timely service by competent staff. They doo a great j on ever time I go there. staff. They doo a great j on ever time I go there. More

Great dealership, Tyler was good to work with (per my wife, Jennifer). However, the main reason we brought it in (the headlight cornering error light) to a VW service location was not fixed and immediate wife, Jennifer). However, the main reason we brought it in (the headlight cornering error light) to a VW service location was not fixed and immediately came on again after we left the dealership. We were sent a video that the warning light was not coming on, but within 2 blocks of the dealership the light came back on. IF you can take care of this at no charge, we'd be happy to rate the service as a 5. More

Amazing dealership, I’ve never been disappointed when leaving. They’re extremely trustworthy and I can’t always count on my car being well taken care of. leaving. They’re extremely trustworthy and I can’t always count on my car being well taken care of. More

Got there at 9am but didn't leave until 11:30 am for just an oil change and a tire rotation. Scheduling clearly needs some work. an oil change and a tire rotation. Scheduling clearly needs some work. More

What amazing customer service, Tyler Haas got me in and out quickly and even had my beloved SQ5 washed and vacuumed! John Crosbie sent me a detailed video of the what he did and how everything measured out out quickly and even had my beloved SQ5 washed and vacuumed! John Crosbie sent me a detailed video of the what he did and how everything measured out, from brakes to fluids, a very nice touch!! Thank you Audi/Volkswagen of Eau Claire for the great service!! More

Very friendly and upfront about vehicle condition. Would highly recommend to anyone who wants to know about their service. Would highly recommend to anyone who wants to know about their service. More

Jon, my service guy is great but having to wait over 30 days for a repair is ridiculous. On top of that, having hail damage while the car was in your care is unacceptable. I’m very dissatisfied. . days for a repair is ridiculous. On top of that, having hail damage while the car was in your care is unacceptable. I’m very dissatisfied. . More

Excellent service! Was kept informed throughout entire process! Wait time was minimal! Will use service in the future! Was kept informed throughout entire process! Wait time was minimal! Will use service in the future! More

Well you am very disappointed with the place- I bought a nice vehicle and the salesman new my issue I had the day before, everything went good, got it home not even 24 hours later my check engine light is o nice vehicle and the salesman new my issue I had the day before, everything went good, got it home not even 24 hours later my check engine light is on! Figured out what it was made contact with them and of course they won’t fix the issue, nor did they disclose anything about the transmission! I am very un happy with Volkswagen! Very disappointed More