Volkswagen of Eau Claire - Service Center

Tyler was great to work with and kept me informed along the way. Scheduling was easy and my vehicle was ready sooner than expected. Will bring back my VW for future needs. the way. Scheduling was easy and my vehicle was ready sooner than expected. Will bring back my VW for future needs. More

It took a long time to get the work started. 3 weeks without a vehicle. 3 weeks without a vehicle. More

This is now the second time that after having the wheels/tires swapped one of the black plastic wheel nut covers has come off due to not being pressed on all the way. I bought spares of them after i wheels/tires swapped one of the black plastic wheel nut covers has come off due to not being pressed on all the way. I bought spares of them after it happened last year, so now I get to put another new one on (no hard task) and then also checked all four wheels and found that most of them had not been pushed on all the way. I should NOT have to be doing this. This is what I pay you for. You should know who did the work on my vehicle and thus who maybe doesn't deserve to be working there. Perhaps Hyundai's are more their speed. It was also a bit disappointing that it took longer than it should have for my service due to my wheels/tires not being at the facility. Poor planning. Or more likely, no planning, just assuming. More

Please write down 15 things about the dealership that you enjoyed on your visit today enjoyed on your visit today More

Excellent customer service by Tyler and the service technician. The service technicians video was informative and an added bonus. technician. The service technicians video was informative and an added bonus. More

They are very easy to work with and I feel they guide me the right way! the right way! More

Jackson was super easy to work with. I highly recommend Jackson and the entire Volkswagen team. I highly recommend Jackson and the entire Volkswagen team. More

Wonderful, loved the smile on Tyler's face. Extremely welcoming and knowledgeable. I was very happy with my experience, explained everything that was done to my car. Extremely welcoming and knowledgeable. I was very happy with my experience, explained everything that was done to my car. More

Excellent experience with Tyler and the service department team at Volkswagen of Eau Claire. Extremely knowledgeable and honest. I've been bringing my vehicles here for years and will never go an department team at Volkswagen of Eau Claire. Extremely knowledgeable and honest. I've been bringing my vehicles here for years and will never go anywhere else. Highly recommend! More

The dealer had good customer service and got my car back to me fast and explained was was going on. to me fast and explained was was going on. More