Volkswagen of Eau Claire - Service Center

Tyler greeted me by my first name which made me feel very comfortable from the beginning. He was very thorough and answered any questions I had. I was given updates throughout my servicing and enjoy coming h comfortable from the beginning. He was very thorough and answered any questions I had. I was given updates throughout my servicing and enjoy coming here to service my Tiguan. More

Did a great job diagnosing and repairing the error message and communication was also great. Adding a wash and vacuum was a nice touch message and communication was also great. Adding a wash and vacuum was a nice touch More

Great dealership and staff. I always bring my vehicle here and wouldn't trust anyone else to work on it. I always bring my vehicle here and wouldn't trust anyone else to work on it. More

Everyone is always courteous and the waiting area is very clean. I appreciate access to the WiFi. clean. I appreciate access to the WiFi. More

Everyone at the dealership was very nice. I'm happy with my vehicle, thanks much! I'm happy with my vehicle, thanks much! More

Service was completed on time, they also had a vehicle ready for me to use while my service work was being done. Thank you ready for me to use while my service work was being done. Thank you More

Tyler was great to work with and kept me informed along the way. Scheduling was easy and my vehicle was ready sooner than expected. Will bring back my VW for future needs. the way. Scheduling was easy and my vehicle was ready sooner than expected. Will bring back my VW for future needs. More

It took a long time to get the work started. 3 weeks without a vehicle. 3 weeks without a vehicle. More

This is now the second time that after having the wheels/tires swapped one of the black plastic wheel nut covers has come off due to not being pressed on all the way. I bought spares of them after i wheels/tires swapped one of the black plastic wheel nut covers has come off due to not being pressed on all the way. I bought spares of them after it happened last year, so now I get to put another new one on (no hard task) and then also checked all four wheels and found that most of them had not been pushed on all the way. I should NOT have to be doing this. This is what I pay you for. You should know who did the work on my vehicle and thus who maybe doesn't deserve to be working there. Perhaps Hyundai's are more their speed. It was also a bit disappointing that it took longer than it should have for my service due to my wheels/tires not being at the facility. Poor planning. Or more likely, no planning, just assuming. More

Please write down 15 things about the dealership that you enjoyed on your visit today enjoyed on your visit today More