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Volkswagen of Eau Claire
Eau Claire, WI
596 Reviews
Volkswagen of Eau Claire, your Eau Claire area dealership for over 40 years, is here to bring you a ONEderful automotive experience that you simply won’t find elsewhere. Whether you’re a first-time buyer with us or an old friend, we’re here to make the process seamless and pressure-free. We’ve built a culture that makes you feel good about your decision – To visit us, to shop with us, and to service with us.
If you live outside the Eau Claire community, you’ll love our ONE stop shopping experience. Even if you’re up to 250 miles away, we’ll help facilitate your purchase remotely and deliver the car to you free of charge. No kidding. With such ONEderful automotive experience, it’s no wonder so many people come to us for all of their automotive needs. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 596 reviews
August 16, 2023
Thanks to Ken Vance dealership for servicing my '86 Mercedes. This came at a time when other dealerships refused to take in a vehicle this old. They have also serviced my two Audis one of which requi Mercedes. This came at a time when other dealerships refused to take in a vehicle this old. They have also serviced my two Audis one of which required extensive collaboration with the company itself. I am extremely satisfied with Ken Vance service and their friendly and courteous service writers Michelle, John and Tyler. More
by VBETHKE
Verified Customer
August 10, 2023
Thank you for your timely and excellent service on my Audi wagon! As far as the technical work, in particular, I want to thank Cody, who is an immensely talented technical consultant, your top technical Audi wagon! As far as the technical work, in particular, I want to thank Cody, who is an immensely talented technical consultant, your top technical team, and your excellent service coordinators. Thank you again! More
by STROWIAB
Employees Worked With
Other Employees :
Your new service coordinator was so helpful on my visit, just like like Jon and Michelle. Drew was very helpful to patiently review my bill and payment, as I needed to drop off my loaner late in the day. Thank you!
August 08, 2023
Was quoted $750 for a repair and they did not include the diagnostic fee when speaking to me. I was under the impression I would only be paying $750 and ended up paying near $1000. diagnostic fee when speaking to me. I was under the impression I would only be paying $750 and ended up paying near $1000. More
by MAKAYLAMAL98
Employees Worked With
Unsure.
August 05, 2023
Great staff, great experience. Oil change, tire rotation, and complimentary car was completed while I waited. Oil change, tire rotation, and complimentary car was completed while I waited. More
by JOHN@AMBLUES.COM
Employees Worked With
August 03, 2023
Could not diagnose the problem definitively. Then had no availability to work on the problem for 15 days and took that long to get the initial appointment. Ugh! Then had no availability to work on the problem for 15 days and took that long to get the initial appointment. Ugh! More
by KCNYSETH
Employees Worked With
The new guy
July 05, 2023
top notch service department tho perhaps understaffed as it took a while to order needed parts and schedule installation. it took a while to order needed parts and schedule installation. More
by SWELD
Employees Worked With
