Back

Volkswagen of Eau Claire

Eau Claire, WI

4.7
471 Reviews
Volkswagen of Eau Claire, your Eau Claire area dealership for over 40 years, is here to bring you a ONEderful automotive experience that you simply won’t find elsewhere. Whether you’re a first-time buyer with us or an old friend, we’re here to make the process seamless and pressure-free. We’ve built a culture that makes you feel good about your decision – To visit us, to shop with us, and to service with us. If you live outside the Eau Claire community, you’ll love our ONE stop shopping experience. Even if you’re up to 250 miles away, we’ll help facilitate your purchase remotely and deliver the car to you free of charge. No kidding. With such ONEderful automotive experience, it’s no wonder so many people come to us for all of their automotive needs. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between.
Contact Dealership

5201 Fairview Dr

Eau Claire, WI

54701

Directions

By Type

Showing 471 reviews

August 05, 2023

I have always been very pleased with the service received at the Ken Vance dealership. More

by LNAIMERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names, but service department employees were professional and personable
August 05, 2023

Great staff, great experience. Oil change, tire rotation, and complimentary car was completed while I waited. More

by JOHN@AMBLUES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asher Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Could not diagnose the problem definitively. Then had no availability to work on the problem for 15 days and took that long to get the initial appointment. Ugh! More

by KCNYSETH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The new guy
July 09, 2023

Great service from our sale representative! Knowledgeable, attentive to our questions and a joy to work with. More

by NW Wisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Nelson
July 05, 2023

top notch service department tho perhaps understaffed as it took a while to order needed parts and schedule installation. More

by SWELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Waroff
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Very efficient and professional. I had trust in the service I was given To my car. More

by debsjohnson1
Recommend Dealer
Yes
Employees Worked With
Suzanne Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Took our CRV in for recall. Told our car was condemned. Told we were on our own to find a 70 mile ride home. Totally shocked and very unprofessional. Service was very snooty to More

by gregndeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none
July 01, 2023

The service department is friendly and helpful. I always feel welcomed and in good hands. The service techs are great and I have no complaints about their work, whether routine service or repairs. More

by JONPENDERGAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess
July 01, 2023

Service is not what it used to be. Hard to get my vehicle in. Wait is too long… More

by AUTUMN_26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
July 01, 2023

Tyler did a great job helping me get the vehicle I wanted and in the color I wanted also. I got a Honda CRV but that’s not an option on the survey More

by Layla Fisher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Konkel
...
36
...