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Volkswagen of Eau Claire
Eau Claire, WI
595 Reviews
Volkswagen of Eau Claire, your Eau Claire area dealership for over 40 years, is here to bring you a ONEderful automotive experience that you simply won’t find elsewhere. Whether you’re a first-time buyer with us or an old friend, we’re here to make the process seamless and pressure-free. We’ve built a culture that makes you feel good about your decision – To visit us, to shop with us, and to service with us.
If you live outside the Eau Claire community, you’ll love our ONE stop shopping experience. Even if you’re up to 250 miles away, we’ll help facilitate your purchase remotely and deliver the car to you free of charge. No kidding. With such ONEderful automotive experience, it’s no wonder so many people come to us for all of their automotive needs. We proudly serve drivers like you from Eau Claire, Chippewa Falls, La Crosse, Minneapolis MN, and everywhere in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 595 reviews
October 06, 2024
They did a great job at diagnosing my vehicle. They were also very informative. I appreciated the loaner vehicle that was as nice as my vehicle that I brought in. Thanks guys!!!! They were also very informative. I appreciated the loaner vehicle that was as nice as my vehicle that I brought in. Thanks guys!!!! More
by DMT0927
Verified Customer
October 04, 2024
It is always a pleasant experience at VW in Eau Claire . They are very accommodating to busy lifestyles. They are very accommodating to busy lifestyles. More
by SARAGALLETT
October 04, 2024
The work on my pickup was performed in a timely fashion, with good follow-up. No complaints on my part. with good follow-up. No complaints on my part. More
by weirdcowdairy
September 30, 2024
I always feel confident in the service I ( and my car) receive !:) I love the maintenance videos and any questions I have are always answered! Also love the new black walls in waiting area! 😁 receive !:) I love the maintenance videos and any questions I have are always answered! Also love the new black walls in waiting area! 😁 More
by PKSK4224
Employees Worked With
September 29, 2024
I always appreciate Jon Whitman's friendliness & attentiveness to any concerns I might be having regarding our 2016 Passat! Good guy!! Also, I'm grateful to Mary, the tech, for her very diligent lab attentiveness to any concerns I might be having regarding our 2016 Passat! Good guy!! Also, I'm grateful to Mary, the tech, for her very diligent labor servicing our Passat! Finally, I always enjoy the peace & quiet over coffee in waiting room!! More
by CHURNESS43
September 28, 2024
Horrible communication from the service department. Different departments passed blame around vs being apologetic. Took two months for issues to be taken care of. This all could have been completed but Different departments passed blame around vs being apologetic. Took two months for issues to be taken care of. This all could have been completed but instead my vehicle sat outside for over a week without anything being done to it. Service person argued that it wasn’t his fault even though he said multiple times he would call me back. Issues continued from there and went on for a while after that issue. All the issues were dealership caused and could have easily been avoided. Instead 2 months of headaches. More
by Spack508
Employees Worked With
Other Employees :
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September 28, 2024
Our salesman did a great job. Even though they were working short, he never made us feel like we weren't his main priority. He answered all our questions, explained all the car f Even though they were working short, he never made us feel like we weren't his main priority. He answered all our questions, explained all the car features, and took the time to help my wife set up the dashboard. We haven't bought a new car in quite a few years, it was a great experience. More
by wendy_okes
Employees Worked With
September 27, 2024
As always, a great experience with Audi service. Staff is friendly and knowledgeable. I asked for and received a nice loaner vehicle, a clean nearly new Q5. Excellent feedback from Mary the techn Staff is friendly and knowledgeable. I asked for and received a nice loaner vehicle, a clean nearly new Q5. Excellent feedback from Mary the technician. I love the video report.from the tech. More
by jllar
Employees Worked With
