Volkswagen of Eau Claire

Very unhappy with my last visit for service. Got new tires and oil change... service called and said my battery needed to be replaced...because it was sluggish when they started it to bring in Got new tires and oil change... service called and said my battery needed to be replaced...because it was sluggish when they started it to bring in for work. It had sat out in your lot all night in cold temps so I am not surprised. I said no thank you and took to another place to have the battery tested. The battery is perfectly fine. Ken Vance said I needed an unnecessary $650 battery. (the place that tested battery would of replaced it if necessary for $350) Ken Vance said I needed to other things done as well but after the battery situation i have zero trust in your credibility. This will be my last time using your dealership for anything sales or service related. More

Amazing experience. Worked with me on my trade. Showed me all the car features even though he was supposed to be clocked out and gone already. Stayed late to make sure I Worked with me on my trade. Showed me all the car features even though he was supposed to be clocked out and gone already. Stayed late to make sure I was comfortable with my vehicle. More

The test drive was very informative. When I purchased the vehicle, I knew of the features and how to use them right away. Jackson was very knowledgeable. When I purchased the vehicle, I knew of the features and how to use them right away. Jackson was very knowledgeable. More

I recently had the pleasure of visiting the Volkswagen dealership in Eau Claire, and I couldn’t be happier with the experience! From the moment I walked in, the staff was welcoming, professional, and eage dealership in Eau Claire, and I couldn’t be happier with the experience! From the moment I walked in, the staff was welcoming, professional, and eager to assist. They took the time to understand my needs and provided clear, honest information about the vehicles I was interested in. The team went above and beyond to ensure I found the perfect car, and the buying process was smooth and stress-free. The dealership itself is clean, organized, and well-stocked, making it easy to explore all the options. It’s clear that customer satisfaction is a top priority here. I highly recommend the Volkswagen dealership of Eau Claire to anyone looking for excellent service and a great car-buying experience. Thank you for making this process so enjoyable! More

Tyler is such a personable and approachable service manager. He looked up an issue that he wasn’t sure about and got back to me before I left from my visit.He answered my questions thoroughly and it wa manager. He looked up an issue that he wasn’t sure about and got back to me before I left from my visit.He answered my questions thoroughly and it was a pleasant and comprehensive interaction. I hope he is there the next time I’m in! This is a valuable employee… Worth not losing him! More

My experience was excellent. Everyone was very friendly and extremely helpful walking me through my first lease. Thank You again! Everyone was very friendly and extremely helpful walking me through my first lease. Thank You again! More

Perfect delivery in every respect. Car was prepped perfectly. No wait for paperwork to be prepared. The deal was exactly as originally presented. Car was prepped perfectly. No wait for paperwork to be prepared. The deal was exactly as originally presented. More

Hunter was a very diligent salesperson. He kept us informed of the progress of our GTI arrival. He has outstanding people skills. He knew the GTI information to the T. Just a refreshing you He kept us informed of the progress of our GTI arrival. He has outstanding people skills. He knew the GTI information to the T. Just a refreshing young man to work with. More

Logan was WONDERFUL! !! He provided informative and thoughtful advice during our ‘consideration phase’ of a new vehicle!! Would highly recommend to friends and family. !! He provided informative and thoughtful advice during our ‘consideration phase’ of a new vehicle!! Would highly recommend to friends and family. VERY happy with the shopping experience and LOVE our beautiful new VW Cross Sport! More

Positive experience all the way around. Work was done efficiently, communication was thorough, and estimated price was on point. Work was done efficiently, communication was thorough, and estimated price was on point. More